Cut Your Shipping Costs.
Recover Lost Profit.
Negotiate With Strength.

No. We work alongside your team, not instead of them. Most clients find we require very little from their day-to-day staff — we do the heavy lifting on the audit and analysis side.

Most of our services are performance-based — we earn a percentage of the savings we find for you. No upfront fees. If we don't find savings, you don't pay.

Minimal. We typically need your shipping invoices and a few basic documents to get started. From there, we handle the analysis, benchmarking, and negotiation — without pulling your team away from operations.

No. We work with your existing carriers. Our goal is to get you better terms with the relationships you already have — not disrupt your operations with unnecessary changes.

Many clients see refunds and billing corrections within weeks of starting an audit. Contract renegotiations take longer but deliver compounding savings over the life of the agreement.

A freight audit is a systematic review of your carrier invoices to identify billing errors, duplicate charges, and overcharges. We compare what you were billed against what you contracted for — and recover the difference.

Over 5% of freight invoices contain errors. Common ones include duplicate billings, charges for services never rendered, incorrect rate applications, missed discounts, and surcharges that shouldn't apply.

Parcel audits focus on small package carriers like FedEx and UPS — checking for service failures, surcharge errors, and discount gaps. Freight audits cover truckload, LTL, and international shipments. We can run both simultaneously.

Carriers apply accessorial fees, fuel surcharges, DAS zones, and dimensional weight adjustments that aren't always transparent. Many shippers are paying for charges they never agreed to — and never notice because the invoices are complex by design.

Yes. Depending on carrier terms and how far back the errors go, we can often recover overcharges from prior billing periods — not just going forward.

Yes — and that's exactly what we do. We renegotiate better rates, discounts, and terms with your existing carriers using 50 years of benchmarking data they don't have visibility into.

Carriers' pricing is based on negotiating leverage, volume, and market knowledge. Companies that negotiate with benchmarking data consistently pay less than those who accept the rates they're offered. ICC levels that playing field.

Watch for minimum charge thresholds that erode discounts, automatic rate escalation clauses, vague surcharge language, and provisions that limit your ability to renegotiate or diversify carriers.

Minimum charge thresholds, accessorial fee increases, and annual GRI adjustments quietly erode negotiated discounts. A contract that looked strong two years ago may be significantly less favorable today.

Benchmarking shows you what comparable companies are actually paying — giving you the data to push back on carrier pricing with confidence. Without it, you're negotiating blind.

Savings vary based on shipping volume, carrier mix, and contract terms — but clients typically see up to 30% in savings identified. The actual dollar amount is outlined in your initial benchmark analysis.

Any company that ships — regardless of industry or size. E-commerce, retail, manufacturing, distribution, healthcare, and CPG are common clients. If logistics costs are being overlooked, ICC can find and recover what's being lost.

Directly on your bottom line — as recovered overcharges, reduced ongoing rates, and lower accessorial costs. Transportation can account for 20–30% of the cost of doing business, making even modest percentage improvements significant.

Yes. Several clients have turned their logistics function from a cost center into a profit center by recovering overcharges, renegotiating contracts, and building ongoing audit processes that protect margins long-term.

The most common triggers: shipping costs are rising without a clear reason, a carrier contract is up for renewal, you're scaling quickly, or you suspect overcharges but don't have the bandwidth to investigate. Any of those is the right time.