PARCEL AUDIT SERVICES
The Billing Errors Your Carriers Hope You Never Catch.
ICC audits every line of your UPS, FedEx, and DHL invoices to catch overcharges, service failures, and hidden fees — recovering the refunds you’re owed and cutting shipping costs by up to 30%.
No out-of-pocket fees. We simply share in the savings.
Up to 30%
Reduction in overall shipping costs.
99.8%
Of carrier billing errors caught.
Tens of Millions
Recovered in overcharges for clients.
50+ Years
Of parcel audit experience.
We Read Every Line So Overcharges Don’t Slip Through
Carrier invoices are dense by design. Duplicate charges, misapplied surcharges, and DIM weight errors hide in the detail — and carriers aren’t going to flag them for you.
ICC analyzes every shipment against your negotiated rates, catching the errors most teams never have time to find — and recovering the refunds you’re already owed.
Recover refunds for late deliveries that qualify but go unclaimed.
Catch duplicate charges and billing errors across every invoice.
Verify each charge against your negotiated carrier rates.
Flag invalid surcharges and DIM weight miscalculations.
Build predictable, fully documented shipping costs.
Get a Free Parcel Audit Checklist
Ensure You’re Not Overpaying
Use this checklist to identify hidden fees, missed refunds, and billing discrepancies in your UPS, FedEx, and DHL invoices.
Carrier Invoices Are Built to Be Overlooked
A single monthly invoice can hold thousands of line items and dozens of fee types. Carriers know most shippers don’t have the time or tools to check every one — so the errors add up.
Errors Hide
Duplicate charges, invalid surcharges, and DIM weight mistakes are buried in complex invoices. Without a line-by-line audit, they blend in with legitimate charges and quietly inflate your shipping spend.
Overpayments Compound
Late deliveries and service failures often qualify for refunds — but carriers won’t volunteer them, and the filing windows are short. Miss the deadline and that money is gone for good.
Bandwidth Runs Short
Auditing every shipment against your contract takes time most logistics teams don’t have. So invoices get approved as-is, and overcharges become a cost you never chose to accept.
Think Your Invoices Are Accurate?
Get the free Parcel Audit Checklist — a practical tool for spotting the most common billing errors, with weekly and monthly checks you can run in-house.
Free Parcel Audit Checklist
4 sections · Instant download · PDF
Download Your Free Checklist
Enter your details below and receive the download instantly.
No spam. No upfront cost. No obligation.
ICC will never share your information.
Real Recovery. Proven Across Shippers.
Across industries including retail, healthcare, manufacturing, and distribution — at every shipping volume.
$1.5M
Saved on $4.5M in annual shipping spend. One client.
$121K
Recovered in billing errors in 5 months. Retail shipper.
400%
Increase in audit recovery dollars. High-volume UPS shipper.
$10K+
Recovered in month one, up from $200/mo.
Every Error Found. Every Dollar Recovered.
ICC doesn’t just flag problems and move on. Every audit is built to recover what you’re owed today and protect your shipping spend on every invoice from here forward.
Invoice Analysis
We dig into your shipping data to find duplicate charges, billing errors, and missed refunds hiding across every UPS, FedEx, and DHL invoice you send.
Rate Compliance
We audit lost, damaged, and undelivered parcels — and cases without adequate proof of delivery — for significant financial recovery.
Refund Recovery
We file and track claims for late deliveries, invalid surcharges, and service failures — managing the entire process so refunds come back to you fast.
Contract Optimization
We spot the patterns behind recurring overcharges and turn them into leverage, helping you renegotiate smarter carrier agreements that hold up over time.
Parcel Audits Are Just the Start
Overcharges rarely stop at parcel. ICC’s 50-year network brings the same line-by-line rigor to every mode you ship — recovering costs across your entire transportation spend.
Freight Invoice Audit
Catch billing errors across LTL, truckload, and international freight shipments.
UPS Invoice Audit
Uncover UPS overcharges, from late deliveries to minimum charge violations.
FedEx Invoice Audit
Find DIM weight issues, misapplied surcharges, and missed refund claims.
Contract Compliance Audit
Verify every shipment is billed against the rates your contract guarantees.
Contract Negotiations
Turn audit findings into stronger, better-priced carrier agreements.
Three Steps. Real Refunds. Zero Disruption.
No cost. No obligation. No tech integration. You get a clear picture of what your carriers are overcharging you — and you decide what happens next.
Send Us Two Months of Invoices
Just share recent invoices from your UPS, FedEx, or DHL accounts. No integration, no software setup — that’s all you need to provide.
ICC Audits Every Shipment
We analyze every line for overcharges, missed discounts, late deliveries, and compliance gaps — running full rate and contract checks to find every recoverable dollar.
You Get Refunds and a Savings Report
We file the claims, recover your refunds, and deliver a clear savings report within two weeks — with the insights to keep costs down long term.
Common Questions About Parcel Invoice Audits
How do I get started with a parcel invoice audit?
What is included in a full parcel audit?
How often should I perform a parcel audit?
What is the cost of parcel audit services?
How much can a parcel audit typically save?
What errors do parcel audits typically cover?
Do you audit both parcel and freight shipments?
How long does an audit of my carrier invoices take?
Is there software to audit parcel invoices?
Find Out What Your Carriers Are Overcharging You
ICC has recovered six figures in billing errors for a single client, catches 99.8% of carrier mistakes, and cuts shipping costs by up to 30% — all without switching carriers or disrupting operations.