Parcel Audit Services
Mistakes happen. Parcel invoice audits are the solution.
If you assume your customers are getting their packages on the day you specified (and paid for), you may be wasting money and losing customers.
For over 45 years, ICC’s parcel audit services have been saving our clients thousands and sometimes tens of thousands of dollars each and every month.
By conducting audits of parcel carrier shipping invoices, we keep your carriers honest and secure the full refunds you are entitled to, without you having to lift a finger.
We regularly secure refunds for our clients for:
- Late deliveries
- Pricing mistakes
- Incorrect fee assessments
What is A Parcel Audit?
Simply put, a parcel audit (also known as a “small parcel audit”) is a review of shipping invoices intended to uncover any invalid charges and other billing inaccuracies. Shipments from major parcel carriers like FedEx, UPS and DHL generally come with service guarantees that may not have been met. Audits carried out by qualified parcel audit companies provide the shipper with the peace of mind that they are being billed appropriately for the level of service they have paid for. If that does not occur, the shipper is entitled to a refund.
Benefits of ICC’s Audit Services
- Lower UPS, FedEx and DHL Shipping Expenses
- Understand and Gain Control over Soaring Shipping Costs
- Gain Insight into your shipping characteristics and Have the Tools to Negotiate better Shipping Contracts in the future
- Outsource Time-Consuming Audit and Billing Work to Experts
Parcel Service Performance Audits
Never miss a beat.
While you stay focused on your business, we take on the arduous task of tracking your UPS, FedEx and DHL shipments and through our comprehensive shipping invoice review, we make sure you only pay for the services you actually receive. ICC will handle the time-consuming task of uncovering all service failure errors, which, if left unclaimed, siphon profits from your operations.
We also make sure that your parcel carriers comply with all of their service guarantees. And even better, we recover refunds almost immediately when they fail to deliver according to their service guarantees. All this, without disrupting our clients’ supply chain operations.
Parcel Invoice Audits
Leave the checking to us.
Parcel carriers’ billing errors are costing you money. But invoice auditing is a complex task, and the amount of time required to do it properly makes it unfeasible for companies to do it in-house.
ICC’s trained experts offer complete and ongoing small parcel audits of all parcel carrier invoices, including UPS, FedEx, and DHL invoices, protecting our clients from the excessive costs associated with:
- Late Deliveries: A parcel shipment was delivered beyond its guaranteed delivery date or time.
- Duplicate Billings: A parcel shipment that was billed more than once.
- Surcharge Errors: Validation of an additional charge being assessed incorrectly.
- Invalid Address Correction Charges: Carriers will charge fees to correct an address that is not always incorrect.
- Late Payment Charges: UPS charges late fees for late payments by shippers.
- Dimensional Weight Errors: Carriers can incorrectly assess a higher dimensional weight.
- Packages Manifested but Not Shipped: UPS will charge you for a shipment you manifested but did not ship.
- Ensuring the new rates you just negotiated are actually being charged. It happens and it happens often!
ICC’s UPS, FedEx and DHL parcel carrier invoice audit services will help you catch 99.8% of all billing errors, making sure you keep every dollar your company has earned.
Our audits work! Check out a recent case study to see our results: How We Are Reducing Shipping Costs.
Don’t leave money on the table. Contact ICC today and we’ll show you how we can boost your bottom line with our parcel audit services. Call us today at 516-822-1183 or contact us online.
Learn how you can save with Freight Bill Auditing. Visit our Freight Audit page here.