CONTRACT COMPLIANCE AUDIT
The Discounts You Negotiated Aren’t Always the Ones You Get.
ICC’s contract compliance audit checks every shipment against your carrier agreement — confirming your fixed, tier, earned, and bonus discounts are actually applied, and recovering the money when they’re not.
No out-of-pocket fees. We simply share in the savings.
Up to 30%
Reduction in overall shipping costs.
$9 Billion
In carrier pricing in our benchmarking database.
99.8%
Of billing errors caught.
50+ Years
Of contract compliance expertise.
We Check Every Shipment Against Your Contract So Every Discount Gets Applied
A signed rate agreement doesn’t guarantee correct billing. Carriers routinely miss discounts, misapply tiers, and skip earned incentives — and the gap between what you negotiated and what you’re billed can be easy to overlook.
ICC validates every charge against your contract’s pricing, catching discounts that aren’t applied and incentives you’ve earned but never received — then recovering what you’re owed.
Confirm fixed, tier, earned, and bonus discounts are correctly applied.
Validate surcharges and accessorial fees against your agreement.
Catch miscalculated incentives that quietly reduce your savings.
Compare current pricing against proposed rates to prove real savings.
Benchmark your agreement for additional optimization opportunities.
A Signed Contract Isn’t the Same as Correct Billing
Negotiating a strong rate agreement is only half the battle. Whether those terms actually show up on every invoice is a separate question — and the answer is often no, quietly, shipment after shipment.
Discounts Get Missed
Fixed, tier, earned, and bonus discounts each depend on the carrier’s systems applying them correctly. When one is missed or miscalculated, you keep paying the full rate under the terms you already negotiated.
Errors Repeat
A single misapplied discount or surcharge isn’t a one-time cost. It repeats on every matching shipment, so a small compliance gap compounds into serious money over the life of your contract.
Overcharges Hide
Verifying contract compliance means checking each shipment’s billing against your agreement’s exact terms. Without that line-by-line comparison, overcharges blend in, and your negotiated savings quietly slip away.
Real Recovery. Proven Across Shippers.
Across parcel and freight carrier agreements, at every shipping volume and contract complexity.
$121K
Recovered through a FedEx contract audit in 5 months. Retail shipper.
4 Types
Of discount validated on every audit: fixed, tier, earned, bonus.
Every Line
Checked against your negotiated agreement.
Zero Fees
Unless we find savings. Performance-based pricing.
Every Discount Verified. Every Dollar Protected.
ICC doesn’t just confirm your invoices look right. Every contract audit turns your agreement into a working benchmark — so the terms you negotiated hold up on every shipment going forward.
Pricing Validation
We confirm that the pricing you agreed to is exactly what you’re invoiced for, shipment by shipment, across your parcel and freight carrier agreements.
Discount Audit
We check that every fixed, tier, earned, and bonus discount is applied correctly — so none of your negotiated savings goes unclaimed.
Savings Analysis
We validate the true savings between your current pricing and any proposed new rates, so you know exactly what a change is worth before you commit.
Rate Benchmarking
We compare your agreement against market data to surface additional savings opportunities and the terms worth renegotiating next time.
Contract Audits Are Just the Start
Compliance gaps rarely stop at one agreement. ICC’s 50+ years of rate intelligence brings the same line-by-line rigor to every invoice and every carrier relationship you manage — protecting savings across your operation.
Parcel Audit
Catch billing errors and service failures across UPS, FedEx, and DHL.
Freight Audit
Recover overpayments across LTL, truckload, ocean, and air.
Contract Negotiations
Turn audit findings into stronger, better-priced carrier agreements.
Contract Management
Keep your agreements optimized and compliant year-round.
Carrier Diversification
Reduce risk and cost by building the right mix of carriers.
Three Steps. Real Refunds. Zero Disruption.
No cost. No obligation. No carrier switch. You get a clear picture of whether your negotiated terms are actually being honored — and you decide what happens next.
Send Us Your Invoices and Agreement
Just share recent invoices and your current carrier contract. No integration, no disruption — that’s all you need to provide.
ICC Audits Every Charge
We check every shipment against your agreement’s pricing, discounts, and terms — identifying exactly where the billing doesn’t match what you negotiated.
You Get a Report and Your Refunds
We deliver a clear report of every error, work directly with you to recover the refunds, and show you where additional savings are hiding.
Common Questions About Contract Compliance Audits
What is a contract compliance audit?
What's included in a contract audit?
How do I get started with a contract audit?
What does a contract audit cost?
How much can a contract audit save?
What discounts do you check?
What errors does a contract audit catch?
Do you audit both parcel and freight contracts?
How often should contracts be audited?
Find Out If You’re Getting the Discounts You Negotiated
ICC has recovered six figures in billing errors from a single contract audit, benchmarked billions in carrier pricing, and protected negotiated savings for shippers for 50+ years — all without disrupting operations.