Covid-19 created an absolute explosion of Business to Consumer shipments which UPS obviously capitalized on.

The True Impact of 2020 Parcel Rate Increases

Each year at this time, parcel shippers begin to digest the impact of the major parcel carrier’s General Rate Increases that were announced at the end of last year.  These increases will in fact affect just about every parcel shipper. For some companies however, the actual financial impact might not be felt for a few more weeks due to the fact that some parcel carrier billing cycles are delayed.  But don’t be lulled into a false sense of security, the increases are coming and they will be quite substantial.

Also, and perhaps even more important to the parcel shipping community is the actual impact as a result of some of the recent changes to how parcel carriers will now assess certain surcharges.  For example, UPS and FedEx’ assessment of an Additional Handling Surcharges will now apply to packages weighing 50 pounds or more. In the past, this surcharge only applied to packages that weighed 70 pounds or more.

While we highlight this particular change to surcharge assessments, parcel shippers should be aware that parcel carrier base rate increases and various surcharge assessments, (for all freight carriers for that matter), are constantly in flux.     

Shippers must become educated consumers.   After all, a company’s financial success will be impacted by these continually rising costs.  Those with supply chain and logistics responsibilities will find themselves in a real bind if they are unprepared to report what could be significant increases in freight expenditures to their corporate management; no company wants any surprises here.  

Surely one of management’s questions might sound something like, “what have you done to reduce or eliminate the impact of these increases?”  We suggest those in charge have a good and positive response prepared to answer that question.

The reality is that freight costs for all transportation modes are constant moving targets, therefore all shippers must be prepared to constantly review their costs and shipping practices to ensure they are continually fine tuning their contracts and pricing agreements.  This is not and should never be a one and done process.  

And, the key to success in controlling freight costs is the ability to continually benchmark costs across the various shipment types to ensure the rates your company is paying are in fact the most competitive rates for the services offered.  This is a critical step in the process in continually controlling shipping costs.  

A shipper’s actions must be constantly rooted in the philosophy that “everything is negotiable.”  While that may or may not be true, if you don’t ask, you certainly won’t receive the rate relief you are seeking. 

A FedEx truck is parked next to a UPS truck as both drivers make deliveries in downtown San Diego

UPS and FedEx Expand Surcharges on Shippers

Continuing in our series of “The Devil is in the Details,” both UPS and FedEx are expanding their Additional Handling Fee Surcharges to packages that actually weigh or where their billed dimensional weight is between 50 and 70 pounds.  Prior to this latest change, the Additional Handling Surcharges did not apply unless the package weight was 70 pounds or over.

UPS’ 2020 increase will become effective on December 29, 2019 and FedEx’ 2020 increases will actually become effective on January 6, 2020.  

It’s obvious that this change will involve a significant number of additional packages that will now be subject to the Additional Handling Surcharge.  By some estimates this change will double the amount of packages that will now be subject to Additional Handling Fee Surcharges.  

So to put this increase into perspective, we are providing the following example of an actual UPS Shipper who ships approximately 3000 total packages per week. For this shipper alone, approximately 4.5% of these shipments will now be subject to the Additional Handling Surcharge. Remember, the new Additional Handling Surcharge is on top of the announced 4.9% increase UPS will apply starting December 29, 2019.

For starters, the base rate for a 50 pound shipment from Elgin, IL to Dayton, OH will increase by 5.7%, not the 4.9% “on average” increase UPS announced last week.  The current cost this shipper would pay for this 50 pound shipment is $11.57 with the shipper’s current discounts.  

Under the new General Rate Increase, as well as the Additional Handling Surcharge increase, the cost for this shipper come December 29th for that same 50 pound shipment will be $25.10, a 117% increase in total costs. And, this includes the shipper’s current discount on Additional Handling Fees, plus the current fuel surcharge.  Without this shipper’s current discount on Additional Handling Fees, the shipment would actually be $37.98 or a whopping 228% increase.

So, where do parcel shippers go from here?  The first and most critical step is to evaluate exactly how this increase will affect their budgets going forward.  No company would ever factor in a 117% increase, let alone a 228% increase to their freight budgets for a substantial amount of packages they ship, so right off the bat they are going to have significant budget woes come 2020.  

Having said this, most companies do not have the capabilities in house to make these comprehensive data evaluations and therefore must rely on outside help to get the information they need before it’s too late.   

Parcel Audit Firms and Third Party Consultants specializing in freight cost analysis are the keys to evaluating the actual impact of these increases on a shipper by shipper basis, as well as proving concrete solutions for companies seeking to finally take control of their parcel shipping expenses.

So if your company is eager to find out how the combination of these multiple increases will affect your business, please contact us at 516 822-1183 and speak with our Analytics Team to find out how you can finally take control of your parcel shipping expenses.  We look forward to hearing from you.

A FedEx truck is parked next to a UPS truck as both drivers make deliveries in downtown San Diego

Breaking: FedEx 2020 General Rate Increases Are Here!

Download our complimentary GRI charts NOW

FedEx Corp has announced their General Rate Increases for 2020 for all of their business units, FedEx Express, FedEx Ground and FedEx Freight.  These rate increases will become effective on January 6, 2020.  Last year, FedEx did not announce their General Rate Increase until November 5th, which didn’t leave much time for shippers to budget for these increases.  This year there is plenty of time for budgeting and we strongly suggest that each and every FedEx shipper plan exactly how they are going to pay for these increases.

The increase announcement comes at virtually the same time FedEx Corp announced that its fiscal first quarter profits fell 11% on soft revenues, especially in their Express operations as reported by the Wall Street Journal.  The company has said that it plans to ground at least 27 older freighters to reduce operating costs due to lower demand for their Express services which the company sees continuing into 2020.  FedEx CEO, Frederick Smith, told investment analysts recently “the global macro economy continues to soften, and we are taking steps to reduce capacity.”

While FedEx has seen a reduction in quarterly profits, and a slowdown in demand for its Express services, we need to remind everyone that these General Rate Increases are published each and every year for implementation at the beginning of the New Year.  And, these increases are implemented regardless of whether or not the carriers are struggling financially or making a profit.  The only variable is the overall “Average Percentage Increase” of the General Rate Increase.  Last year FedEx published a 4.9% “Average Increase” and they have announced this year’s increase will be exactly the same, 4.9% on “Average.”

The use of the word “Average” is critical in our reporting as with any averaging, some services will see a smaller increase than 4.9% and some services will receive an increase of more than 4.9%.  To highlight these increases, each and every year we publish for both FedEx and UPS, Rate Comparison Charts showing the exact percentage of increase for various services and this year is no exception.  Here are some examples of the variances in “ACTUAL” versus “AVERAGE” increase percentages for FedEx Express and Ground  Surcharges, Fees and Shipping Services:

SURCHARGE OR FEE “ACTUAL” PERCENTAGE INCREASES:

Additional Handling Fees based on Dimensions – 11.1%

Additional Handling Fees based on Weight – 20.0%

Address Correction Fee – 6.3%

Delivery Area Surcharge – Home Delivery – 9.6%

Extended Delivery Area Surcharge – Ground Commercial – 27.8%

Extended Delivery Area Surcharge – Ground Express – 26.3%

Residential Air and Residential Ground Surcharge – 5.7%

Extended Service Area Pick up or Delivery Surcharge – 25%

Ground Unauthorized Package Charge – 29.6%

BASE RATE “ACTUAL” PERCENTAGE INCREASES:

Ground One Pound Package, zones 3 through 8 – 4.3%

Ground Five Pound Package, zones  2 through 8 – 5.3%

Priority Packages for All Weights and Zones, 3.9% to 6.9%

Standard Overnight for All Weights and Zones, 3.9% to 6.9%

2 Day Service for All Weights and Zones, 4.9% to 6.9%

Express Saver for All Weights and Zones, 4.9% to 7.9% 

To receive copies of our FedEx Rate and Surcharge 2019 vs. 2020 Comparison Charts, click here and  fill out the attached form and we will send you your very own copy.  As soon as UPS announces their 2020 General Rate Increase, we will create the same comparison charts and provide them upon request.

 

Amazon

The FedEx/Amazon Divorce – What it Really Means

In the past three months there have been substantial changes in the business relationship between the corporate titans and sometimes competitors, Amazon and FedEx.

In June, FedEx decided to non-renew their Domestic Express delivery contract with Amazon and now earlier this month, FedEx made the strategic decision to non-renew its Ground delivery contract with Amazon.

One of the obvious factors for FedEx making this decision to split with its long-time customer is that Amazon has been working hard to carve out local delivery areas in dense population markets that are principally handled with their own logistics assets.

Amazon, by strengthening their hold on these dense population delivery areas has obviously reduced their cost to serve these communities through continued consolidation of deliveries.  FedEx obviously believes it can accomplish the same task by consolidating packages however from multiple e-tailers into these dense population areas and no longer rely on Amazon to control what packages they get and don’t get.

Amazon currently utilizes 20,000 Mercedes Sprinter vans, (and more of them are on the way), which are used for Prime customer delivery service direct to the customer’s door, combined with 44 Amazon aircraft making roughly 670 flights per week and a large volume of Amazon trucks, tractors and trailers.  Amazon is clearly building a more hybrid transportation and logistics network where they can connect their own warehouses and fulfillment centers and their own planes/trucks/vans to their top markets served.

Before non-renewing the Express and Ground contracts, FedEx delivered roughly 10% of Amazon’s total package volume which FedEx said represented approximately 1.3% of their annual revenue.  Compare that volume moved with parcel giant UPS which handles anywhere from 20%-25% of Amazon’s packages per year and by some estimates accounts for 5%-8% of UPS’ total annual revenue.  

We don’t see a time where Amazon is going to move all of its packages completely with its own logistics assets, however.  They will certainly need to continue relying on UPS, USPS and other third party delivery solutions, such as regional parcel carriers to manage their significant growth and to sustain their delivery commitments to customers.

In 2015 Amazon reported it spent $11.1 Billion on transportation and logistics costs overall and in 2017 that figure increased to $27.7 Billion.  In the next 3-5 years that cost will be significantly higher and represent an unhealthy percentage of its overall revenue. Amazon felt it needed to invest in its own logistics assets in order to better manage and control costs with its Prime experience. 

FedEx is now focused on the broader ecommerce market which is growing significantly as opposed to doing everything to meet and please Amazon’s needs.  If Amazon was to truly compete with FedEx and UPS in any real manner the investment in time and financial assets for Amazon would be enormous. Fact remains that 5 years ago this discussion would be pure fiction and in 2019 Amazon has shown FedEx, UPS and other carriers how quickly and efficiently it can transform and evolve its delivery ecosystem. 

 

Deal

Should Shippers Negotiate Their Own Rates?

Each and every day shippers are faced with the challenge of negotiating rates as well as contract terms and conditions with their freight carriers in an effort to control constant rising freight costs.  This is a challenge that must be met head on by all shippers, some of whom go into these negotiations confidently believing they fully understand freight carrier pricing structures. Then there are those shippers who really have no idea what a really good deal looks like or what they are about to encounter in these carrier negotiations.  The following is a real life story of a shipper in the latter group.  

The shipper we refer to is a global wearing apparel manufacturer with an annual freight spend well into the millions of dollars a year covering both domestic and international shipping activity.  The company does not currently employee anyone who has significant transportation and logistics experience to handle the negotiations. Unfortunately, this is the case for many businesses today.    

As anyone who handles these negotiations knows, it is never a one and done process.  The carrier typically makes an initial pricing offer based on what the carrier believes the shipper will accept and be pleased with.  That offer is almost always not the best offer for any shipper to accept.  But how would a shipper know that unless they had complete knowledge of all freight carrier pricing structures.  And, also had the ability to Benchmark and Target Price the shipper’s actual shipping volumes, lanes and product shipping characteristics to ensure the shipper receives the absolute best price offering from their freight carrier(s).

Since there was no transportation and logistics expertise in house, the company CFO was obviously charged with leading the carrier negotiations.  The CFO knew full well that some expert advice and guidance was needed to make this a successful negotiation process. The CFO made a wise business decision to hire our company to hold their hands throughout the entire negotiation process to ensure they received “best in class” rates for this multi-year transportation contract negotiation.  And, it’s a good thing they did because here’s what we uncovered in our due-diligence process.

As mentioned previously, these negotiations are never a one and done process and it was no different with this client.  After several iterations of price offerings from the freight carrier which we analyzed as all being less than acceptable price offerings, the CFO decided that she was tired of this process dragging on and on.  She was now committed to accepting the next carrier offer whatever it looked like and just move on to other corporate finance projects. The dragging on part was certainly not the shippers fault, but rather a carrier strategy to wear down the shipper to accept their “latest and greatest offer”.

Well, the carrier’s “latest and greatest” offer wasn’t so great after all, and here’s why.  The shipper actually had discounts and incentives in their current contract ranging from 50% to 70% that the carrier was now eliminating completely and replacing them with discounts in the 40 to 50% range.  The shipper was sure those 50-70% pricing incentives would just carry through into their new contract….WRONG!  

The net result of this “minor detail” alone would have increased the shippers international costs by 42% to 100% depending on whether the shipments were imports or exports.  The net dollar amount the shipper would have lost would have amounted to just under $100,000 annually, and this was to be a three year contract, so you do the math. And, to add insult to injury for the international shipments covered by this attempted pricing change, the shipper actually would be paying more than they are currently paying for similar import and export shipments.  So, this was certainly not a good deal at all for our client!

So of course our advice to the shipper was to stand ground and NOT accept the latest offer from the freight carrier but rather hold the carriers feet to the fire to change those international incentives back to where they were previously.  

In summation, the key to successful carrier negotiations is to always negotiate from a position of strength.  With our Data Science capabilities and forty plus years of contract negotiations experience, this shipper now had all the leverage it needed to obtain a world class transportation contract agreement.  

There is an old Latin saying, “Caveat Emptor” translated, “let the buyer beware” and doesn’t that say it all.  Remember, you don’t have to go-it-alone in freight carrier contract negotiations and never should.       

A FedEx truck is parked next to a UPS truck as both drivers make deliveries in downtown San Diego

Is FedEx Between a Rock and a Hard Place…and will UPS be Next?

Wall Street Journal Reporter, Paul Ziobro is reporting that FedEx Corp is launching an aggressive program to increase the number of packages it is currently moving in its Air Express network.  This need has obviously been created by a variety of changing dynamics in the express package delivery business.  First and foremost is the fact that e-commerce businesses are continually opening up multiple distribution sites throughout the US to ensure they meet their customer delivery demands for two day service.  These initiatives obviously reduce the demand for moving express packages cross country.  But that is “yesterday’s news” because the new “industry delivery standard” is now moving to next day delivery; thank you Amazon!

In addition to the continually changing e-commerce delivery standards, is that fact that just about a week ago FedEx announced it was not renewing its Express Delivery contract with Amazon, obviously taking an awful lot of e-commerce packages out of FedEx’ Express delivery network.  Was this decision by FedEx the result of the fact that Amazon is and has been competing directly with FedEx, (and UPS for that matter), for Express delivery services?  Or was it because the pricing Amazon was paying was well under FedEx’ out of pocket costs that FedEx felt it could no longer hold the pricing line for the Amazon business?  We suspect it is the latter.

Having said that, FedEx is now apparently offering extremely competitive prices for guaranteed two day air service at similar prices it is charging for its Ground delivery services.  What we don’t know however is will these new prices result in higher revenue yields for FedEx compared to the former Amazon pricing; that’s any ones guess.  It is fairly obvious though that when you combine a reduction in demand for specific services a company offers and combine that  with drastically reduced prices for those same services, the result is a recipe for financial disaster.  One other important point here…now is obviously the time for other FedEx Express shippers to request lower prices from FedEx for the services they are utilizing.

So this is obviously a beginning salvo for FedEx; can UPS be far behind!