Update: International Mail Disruptions and Resumptions

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The following International Mail Services are experiencing disruptions due to the global pandemic. Additionally, some services are now resuming.

Please be assured that we will continue to post these service disruptions and resumptions just as soon as we are aware of them and as the list grows, they will be added here.

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International Mail Service Resumption Notice

Effective Friday, March 3, 2023, the Postal Service™ will begin resuming acceptance of mail destined to the following:

Cuba

This service resumption affects the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On January 3, 2023, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Hong Kong UPDATE: Hongkong Post has advised that it’s delivery process for all items requiring signature on delivery is returning to normal. As of January 3, 2023, when performing at-the-door deliveries of letter-post, parcel-post or EMS items requiring signature on delivery, the postman or postwoman will again obtain a signature from the recipient. In case of an unsuccessful at-the-door delivery attempt, the addressee will receive a notification asking them to collect the item from a designated post office, in line with the normal procedure. The collection arrangements at post offices remain unchanged.

Macao UPDATE: Macao Post has advised that in view of the latest COVID-19 developments in Macao , the delivery of letter-post items, parcel-post items and EMS items is currently subject to delays.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

On January 9, 2023, Pos Malaysia, the designated operator of Malaysia, provided notification that the state of emergency with regard to COVID-19 has been lifted. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

International Mail Service Updates Related to COVID-19

On November 2, 2022, Deutsche Post, the designated operator of Germany, provided notification that due to increasing COVID-19 infections among its staff and severe shortages on the labor market, it is currently encountering challenges in delivering letter-post items in line with its high quality standards. These challenges are mainly seen on a local or regional rather than nationwide level but may affect different parts of Germany.

Deutsche Post is working hard to limit the effects on quality of service; currently 80% of letters are delivered the next working day, with more than 95% being delivered after two working days.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On September 6, 2022, Pos Indonesia, the designated operator of Indonesia, provided notification that the state of emergency with regard to COVID-19 has been lifted. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal effective September 1, 2022.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On August 1, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Australia UPDATE: Australia Post has advised that as of August 1, 2022, the processing and delivery of inbound and outbound postal items has resumed as normal.

Macao UPDATE: Macao Post has advised that deliveries of EMS items has resumed, however, written proof of delivery for inbound EMS items to personal addressees is suspended until further notice. Outbound services for EMS items and all postal services have also returned to normal.

Thailand UPDATE: Thailand Post has advised that the Thai Government has extended the nationwide state of emergency with regard to the COVID-19 pandemic until September 30, 2022.

Viet Nam UPDATE: VNPost has advised that the COVID-19 situation in Viet Nam has improved sufficiently to allow the operations of VNPost to return to normal. The delivery of all inbound letter-post, parcel-post and EMS items will be carried out in strict compliance with the declared standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective July 22, 2022

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective July 22, 2022, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Belarus

This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries.? According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Customers may visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

International Mail Service Updates Related to COVID-19

On July 15, 2022, Tonga Post, the designated operator of Tonga, provided notification that, due to the current global pandemic situation, there is only one flight per week to and from Tonga. As a result, transportation times for international letter-post, parcel-post and EMS items sent to and from Europe and other parts of the world, including other Pacific Island countries, are currently much longer than normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On July 12, 2022, Macao Post, the designated operator of Macao, provided notification that the delivery of letter-post items is suspended, and the call center is closed until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective July 15, 2022

Effective Friday, July 15, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

New Zealand

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On July 8, 2022, the Postal Service™ received a notification from Mauritius Post, the designated operator of Mauritius, advising that the Government of Mauritius has lifted the COVID-related restrictions as of July 6, 2022 and all postal operations have resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On July 5, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Iran UPDATE: Iran National Post has advised that most government-imposed restrictions related to the COVID-19 pandemic have been lifted, and the difficulties arising from the pandemic have now ended. The frequency of inbound and outbound flights to and from Iran has also largely returned to normal.

Macao UPDATE: Macao Post has advised that deliveries of letter-post items has resumed. To maintain social distancing, notification will be issued to the addressee for the collection of registered mail at designated post offices until further notice. The call center has also resumed operations, however, outbound services for EMS and parcel-post items continues to be suspended until further notice.

Netherlands UPDATE: PostNL has advised that it has lifted the suspension of signature on delivery for inbound items and is again operating as normal. However, it is important to note that PostNL will not be able to provide a signature or accept any request for proof of signature or any claim based on a missing signature for items that entered the Netherlands between March 16, 2020 and June 5, 2022.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

US Postal Service International Service Resumption Notice – effective July 1, 2022

Effective Friday, July 1, 2022, the Postal Service™ will resume acceptance of the following services destined to New Zealand:

First-Class Package International Service (FCPIS)

Commercial ePacket (CeP)

International Priority Airmail (IPA) Packets

International Surface Air Lift (ISAL) Packets

This service resumption only affects the following mail classes: First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and Commercial ePacket® (CeP®) items.

The suspension of the following services to New Zealand remains active until further notice:

Priority Mail International (PMI) – suspended 4/1

Airmail M-bags – suspended 10/1

International Priority Airmail (IPA) M-bags – suspended 10/1

International Surface Air Lift (ISAL) M-bags – suspended 10/1

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

USPS International Service Resumption Notice – effective June 3, 2022

Effective Friday, June 3, 2022, the Postal Service™ will resume acceptance of the following services destined to Australia:

Priority Mail International (PMI)
Airmail M-bags
International Priority Airmail (IPA) M-bags
International Surface Air Lift (ISAL) M-bags

Additionally, the Postal Service™ will resume acceptance of the following services destined to China:

Priority Mail International (PMI)
First-Class Package International Service (FCPIS)
International Priority Airmail (IPA) packets
International Surface Air Lift (ISAL) packets

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On May 16, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Fiji UPDATE: Post Fiji Ltd has advised that postal services have returned to normal as of May 1, 2022.

Germany UPDATE: Deutsche Post has advised that, following the latest decisions of the German Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted.

New Zealand UPDATE: New Zealand Post has advised that, on April 13, 2022, the Government of New Zealand announced a nationwide move to the orange setting of the pandemic plan. As most restrictions relating to COVID-19 have now been lifted, New Zealand Post has decided to close its force majeure case.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective May 13, 2022

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective May 13, 2022, the Postal Service will suspend international mail acceptance to

New Zealand until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to New Zealand until further notice:

First-Class Package International Service (FCPIS) – effective 5/13/22
Commercial ePacket (CeP) – effective 5/13/22
International Priority Airmail (IPA) Packets – effective 5/13/22
International Surface Air Lift (ISAL) Packets – effective 5/13/22
Priority Mail International (PMI) – previously suspended 4/1/22
Airmail M-bags – previously suspended 10/1/21
International Priority Airmail (IPA) M-bags – previously suspended 10/1/21
International Surface Air Lift (ISAL) M-bags – previously suspended 10/1/21

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21, PMI entered prior to 4/1/22, and FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 5/13/22), the Postal Service will transport to destination and delays are to be expected.For deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21, PMI entered on or after 4/1/22, and FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 5/13/22), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries.According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

Effective May 13, 2022, the Postal Service will suspend international mail acceptance to

China until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to China until further notice:

First-Class Package International Service (FCPIS) – effective 5/13/22
International Priority Airmail (IPA) Packets – effective 5/13/22
International Surface Air Lift (ISAL) Packets – effective 5/13/22
Priority Mail International (PMI) – previously suspended 4/29/22

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (PMI entered prior to 4/29/22 and FCPIS, IPA Packets and ISAL Packets entered prior to 5/13/22), the Postal Service will transport to destination and delays are to be expected.For deposited items (PMI entered on or after 4/29/22 and FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 5/13/22), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

UPDATE 238: International Mail Service Updates Related to COVID-19

On May 6, 2022, the Postal Service™ received a notification from Poczta Polska, the designated operator of Poland, advising that, following the latest announcements by the Polish Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted. As a result, Poczta Polska is resuming postal operations across its network.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

This service update affects Priority Mail Express International^® (PMEI), Priority Mail International^® (PMI), First-Class Mail International^® (FCMI), First-Class Package International Service^® (FCPIS^®), International Priority Airmail^® (IPA^®), International Surface Air Lift^® (ISAL^®), and M-Bag^® items.

International Mail Service Updates Related to COVID-19

On May 3, 2022, the Postal Service™ received a notification from Canada Post, the designated operator of Canada, advising that, as of May 1, 2022, the on-time delivery guarantee has been reinstated and the previously declared force majeure for all international letter-post, parcel-post and EMS items has ended.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 29, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Trinidad and Tobago UPDATE: Trinidad and Tobago Postal Corporation (TTPost) has advised that inbound and outbound commercial flights have resumed to and from Trinidad and Tobago. As a result, the receipt and dispatch of inbound and outbound mail (letter-post, parcel-post and EMS items) to and from Trinidad and Tobago have resumed as normal.

Myanmar UPDATE: Myanmar Post has advised that the restrictions regarding the processing of inbound and outbound mail (letter-post, parcel-post and EMS items) have been lifted and postal services have therefore resumed as normal as of April 17, 2022.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

International Service Suspension Notice – effective April 29, 2022

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 29, 2022, the Postal Service will suspend international mail acceptance to China until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following service to China until further notice:

Priority Mail International (PMI)

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited PMI items entered prior to 4/29/22, the Postal Service will transport to destination and delays are to be expected.For deposited PMI items entered on or after 4/29/22, the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Service Resumption Notice – effective April 29, 2022

Effective Friday, April 29, 2022, the Postal Service™ will resume acceptance of the following services destined to New Zealand:

First-Class Package International Service (FCPIS)
Commercial ePacket (CeP)
International Priority Airmail (IPA) Packets
International Surface Air Lift (ISAL) Packets

This service resumption only affects the following mail classes: First-Class Package International Service^® (FCPIS^®), International Priority Airmail^® (IPA^®), International Surface Air Lift^® (ISAL^®), and Commercial ePacket^® (CeP^®) items.

The suspension of the following services to New Zealand remains active until further notice:

Priority Mail International (PMI) – suspended 4/1
Airmail M-bags – suspended 10/1
International Priority Airmail (IPA) M-bags – suspended 10/1
International Surface Air Lift (ISAL) M-bags – suspended 10/1

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On April 4, 2022, the Postal Service™ received a notification from Hongkong Post, the designated operator of Hong Kong, advising that operations at airmail facilities have resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 22, 2022, the Postal Service™ received a notification from Poste Italiane, the designated operator of Italy, advising that postal operations across its network have returned to normal. As a result, Poste Italiane is now once again able to guarantee compliance with delivery standards and deadlines for all letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

China UPDATE: China Post has advised that in order to prevent further transmission of COVID-19, the processing of inbound mail is temporarily affected at Shanghai, Changchun and Yanji mail processing centers until further notice. Currently, China Post cannot process or transport to sorting centers/delivery offices inbound mail received by the above-mentioned offices of exchange. This directly delays the processing, transiting and delivery of inbound mail. As a result, China Post is declaring a situation of force majeure in regard to the above offices of exchange for all inbound letter-post, parcel-post, and EMS items.

Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72 has advised that postal services are now back to normal.

France UPDATE: La Poste has advised that following the latest announcements by the Prime Minister on the relaxation of public health measures throughout the country, the difficulties announced through previous messages have now been resolved. While distancing measures remain in place for staff and customers, La Poste can announce a return to normal for its postal operations across its network and is able to guarantee compliance with delivery standards and deadlines for all letter-post, parcel-post, and EMS products.

Thailand UPDATE: Thailand Post has advised that the Thai Government has extended the nationwide state of emergency with regard to the COVID-19 pandemic for a further two months, effective from April 1 to May 31, 2022. Therefore, the previously announced restrictions announced will continue to apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective April 1, 2022

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 1, 2022, the Postal Service will suspend international mail acceptance to

New Zealand until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to New Zealand until further notice:

Priority Mail International (PMI) – effective 4/1/22
First-Class Package International Service (FCPIS) – effective 4/1/22
Commercial ePacket (CeP) – effective 4/1/22
International Priority Airmail (IPA) Packets – effective 4/1/22
International Surface Air Lift (ISAL) Packets – effective 4/1/22
Airmail M-bags – previously suspended 10/1/21
International Priority Airmail (IPA) M-bags – previously suspended 10/1/21
International Surface Air Lift (ISAL) M-bags – previously suspended 10/1/21

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21 and PMI, FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 4/1/22), the Postal Service will transport to destination and delays are to be expected. For deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21 and PMI, FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 4/1/22), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

International Mail Service Updates Related to COVID-19

On March 22, 2022, the Postal Service™ received a notification from Latvijas Pasts, the designated operator of Latvia, advising that the increase in COVID-19 cases among staff members has ended. As a result, postal operations have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 21, 2022, the Postal Service™ received a notification from Jamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has lifted the national curfew as of March 18, 2022. The previously declared force majeure no longer applies and normal postal operations have resumed.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 10, 2022, the Postal Service™ received a notification from Suriname Postal Corporation (SURPOST) advising that the measures aimed at limiting the spread of COVID-19 have been lifted by the Government of Suriname, and postal services have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective March 11, 2022

Effective Friday, March 11, 2022, the Postal Service™ will resume acceptance of the following services destined to Australia:

First-Class Package International Service (FCPIS)
Commercial ePacket (CeP)
International Priority Airmail (IPA) Packets
International Surface Air Lift (ISAL) Packets

The suspension of the following services to Australia remains active until further notice:

Priority Mail International (PMI) – suspended 9/17
Airmail M-bags – suspended 10/1
International Priority Airmail (IPA) M-bags – suspended 10/1
International Surface Air Lift (ISAL) M-bags – suspended 10/1

Effective Friday, March 11, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

Central African Republic
Liberia

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Service Suspension Notice – effective March 11, 2022

Effective March 11, 2022, the Postal Service will temporarily suspend international mail acceptance, until further notice, to the following country due to unavailable transportation

as a result of widespread cancellations and restrictions into the area:

Russia

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Mail Service Updates Related to COVID-19

On March 7, 2022, the Postal Service™ received a notification from bpost, the designated postal operator of Belgium, advising that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal.

International Mail Service Updates Related to COVID-19

On March 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Portugal UPDATE: CTT Correios de Portugal has advised that the measures aimed at limiting the spread of COVID-19 have now been lifted and postal services are gradually returning to normal. The previously declared force majeure no longer applies.

Slovakia UPDATE: Slovenská Pošta has advised that the measures aimed at limiting the spread of COVID-19 have been lifted as of March 1, 2022, and postal services have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19 – Effective March 2, 2022

On March 2, 2022, the Postal Service™ received a notification from PostNord Sverige, the designated operator of Sweden, advising that the measures aimed at limiting the transmission of COVID-19 have now been lifted.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – Effective March 4, 2022

Effective Friday, March 4, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

Sierra Leone
French Guiana
Guadeloupe
Mayotte
Martinique
Reunion
St. Pierre and Miquelon

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On March 1, 2022, the Postal Service™ received a notification from Österreichische Post AG, the designated operator of Austria, advising that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 28, 2022, VNPost, the designated operator of Vietnam, provided notification that its operations are currently disrupted due to a large number of employees having contracted COVID-19. VNPost will continue to provide postal services, but until further notice the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will be impacted and VNPost will be unable to guarantee compliance with the published standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective February 25, 2022

Effective Friday, February 25, 2022, the Postal Service™ will resume acceptance of the following service destined to New Zealand:

Priority Mail International (PMI)

This service resumption only affects the following mail class: Priority Mail International® (PMI).

The suspension of the following services to New Zealand, effective October 1, 2021, remains active until further notice:

Airmail M-bags
International Priority Airmail (IPA) M-bags
International Surface Air Lift (ISAL) M-bags

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to

International Mail Service Updates Related to COVID-19

On February 22, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Latvia UPDATE: Latvijas Pasts has advised that due to a significant increase in the number of COVID-19 infections among its operational staff and temporary closure of several post offices, delays are to be expected in the processing and delivery of inbound and outbound postal items.

Switzerland UPDATE: Swiss Post has advised that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal.

Vanuatu UPDATE: Vanuatu Post has advised that the Vanuatu Government has lifted the state of emergency declared in response to the COVID-19 pandemic and postal operations have resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 14, 2022, the Postal Service™ received a notification from CTT Correios de Portugal, the designated operator of Portugal, advising that Portugal is experiencing a fifth wave of the COVID-19 pandemic resulting in a high rate of absenteeism. Consequently, the processing of outbound mail (letter-post, parcel-post and EMS items) is still subject to delays and CTT Correios de Portugal is still unable to guarantee compliance with the agreed standards, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Resumption Notice – effective February 11, 2022

Effective Friday, February 11, 2022, the US Postal Service™ will resume acceptance of the following service destined to China:

Priority Mail International (PMI)

This service resumption affects the following mail class: Priority Mail International® (PMI).

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On February 8, 2022, the Postal Service™ received a notification from Hongkong Post, the designated operator of Hong Kong, advising that due to the current pandemic situation, all airmail center staff have been required to work from home until they receive a negative COVID-19 test result. As a result, the processing and transportation of all inbound and outbound mail have been disrupted. Therefore, quality of service for all types of mail (letter-post, parcel-post and EMS items), as well as inbound mail delivery services, will be affected until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On January 28, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Germany UPDATE: Deutsche Post has advised that due to a significant increase in the number of COVID-19 infections among its operational staff and in view of measures to limit the spread of the virus, delays are to be expected in the processing and delivery of inbound and outbound postal items.
New Zealand UPDATE: New Zealand Post has advised that the Government of New Zealand has announced the application of the red setting of the “traffic lights” COVID-19 protection framework throughout the country as of January 23, 2022, impacting New Zealand Post’s operational performance in terms of processing, transport, sorting and delivery of mail.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective January 28, 2022

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective January 28, 2022, the Postal Service will suspend international mail acceptance to China until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following service to China until further notice:

Priority Mail International (PMI)

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited PMI items entered prior to 1/28/22, the Postal Service will transport to destination and delays are to be expected. For deposited PMI items entered on or after 1/28/22, the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

On January 26, 2022, Poste Maroc, the designated operator of Morocco, provided notification that the processing and delivery of inbound and outbound postal items has resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On January 18, 2022, Poste Maroc, the designated operator of Morocco, provided notification that, following an increase in COVID-19 infections among its operational staff and in view of measures to limit the spread of the virus, delays are to be expected in the processing and delivery of inbound and outbound postal items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On January 12, 2022 , VNPost, the designated operator of Vietnam, provided notification that the COVID-19 situation in Viet Nam has now improved sufficiently for postal services to again be provided as normal. Therefore, the delivery of all inbound letter-post, parcel-post and EMS items will follow all normal standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Effective Friday, January 14, 2022, the Postal Service™ will resume acceptance of the following services destined to New Zealand:

First-Class Package International Service (FCPIS)
Commercial ePacket (CeP)
International Priority Airmail (IPA) Packets
International Surface Air Lift (ISAL) Packets

The suspension of the following services to New Zealand, effective October 1, 2021, remains active until further notice:

Priority Mail International (PMI)
Airmail M-bags
International Priority Airmail (IPA) M-bags
International Surface Air Lift (ISAL) M-bags

Effective Friday, January 14, 2022, the Postal Service™ will resume acceptance of mail destined to the following:

Tajikistan

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Service Suspension Notice – effective January 14, 2022

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective January 14, 2022, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Hong Kong

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

International Mail Service Updates Related to COVID-19

On January 14, 2022, MaltaPost, the designated operator of Malta, provided notification that, an increase in the COVID-19 infection rate is causing significant staff shortages at key processing and delivery locations.

As a result, it is unable to guarantee normal operations or compliance with standard delivery times.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective December 10, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective December 10, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Solomon Islands

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

International Service Resumption Notice – effective December 10, 2021

Effective Friday, December 10, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Sudan

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On November 30, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Barbados UPDATE: Barbados Postal Service has advised that, due to the spike in the number of infections of COVID-19, the Government of Barbados has imposed a nightly curfew from November 15 until December 13, 2021. Due to this curfew, service delivery standards for letter-post, parcel-post and EMS items have been impacted and force majeure is declared until the situation returns to normal.

Brazil UPDATE: Empresa Brasileira de Correios e Telégrafos (ECT) has advised that the situation that was causing delays at the Curitiba international mail processing center has now been resolved. As a result, mail processing operations have returned to normal.

Guyana UPDATE: Guyana Post Office Corporation has advised that it has discontinued the rotation of staff. Therefore, effective immediately, Guyana Post Office Corporation is resuming operations with regular working hours and a full staff complement.

Liechtenstein UPDATE: Liechtensteinische Post AG has advised that, due to a fourth wave of infections of COVID-19, it has introduced staggered home deliveries of letter-post items from November 29 until December 23, 2021. Letter-post items for postcode areas 9490, 9494 to 9498 will be delivered on Mondays, Wednesdays, and Fridays; all other deliveries will be made on Tuesdays, Thursdays, and Saturdays.

New Caledonia UPDATE: Office of Posts and Telecommunications (OPT-NC) has advised from November 15, 2021 onwards, letter-post, parcel-post and EMS items requiring the addressee’s signature will again be delivered against the addressee’s signature, with identity checking where required

Slovakia UPDATE: Slovenská Pošta has advised that, in order to limit the spread of COVID-19, the Slovakian Government has imposed strict lockdown measures throughout the country, effective November 25, 2021 for 90 days. Due to the lockdown, Slovenská Pošta will be operating with a reduced workforce. Therefore, the processing and delivery of inbound and outbound mail (letter-post, parcel-post and EMS items) will be affected and cannot guarantee delivery standards compliance.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Priority Mail Express International Guarantee suspended to additional countries effective October 25, 2021

Due to impacts related to the COVID-19 Pandemic and transportation limitations, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International destined to Australia, Canada, Israel, Japan, Korea, New Zealand, Singapore and Thailand. The guarantee suspension to these additional countries went into effect October 25, 2021.

The previous temporary suspensions of the guarantee on Priority Mail Express International are still in effect for the following countries:

France, Great Britain, Spain, Sweden, and Switzerland, effective since March 23, 2020

China and Hong Kong, effective since February 10, 2020

These suspensions will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers.

International Mail Service Updates Related to COVID-19

On October 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Latvia UPDATE: Latvijas Pasts has advised that, due to the situation with regard to COVID-19, the Latvian Government has declared a full national lockdown. The lockdown will be effective from October 21 to November 14, 2021 and may subsequently be extended. As a result, there may be an impact on the processing and delivery of all mail, including inbound and outbound letter-post, parcel-post and EMS items, with quality of service being affected.

Macao UPDATE: Macao Post has advised that the state of immediate prevention ended on October 20, 2021. The delivery of letter-post, parcel-post and Express Mail Service (EMS) items has returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective October 22, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective October 22, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Sudan

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

International Mail Service Updates Related to COVID-19

On October 5, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Fiji UPDATE: Post Fiji Ltd has advised that the border restrictions on the main island (Viti Levu) have now been lifted, but flights to the outer islands are still cancelled. Post Fiji is therefore using sea conveyance to ship mails, including EMS items, but this depends on sailing schedules. It is able to send and receive international mails via transit hubs in Australia and New Zealand. Fiji currently has weekly flight connections with those two countries and the United States.

Macao UPDATE: Macao Post has advised that, in order to minimalize the threat of COVID-19, the Macao Special Administrative Region has announced that civil servants will not be required to work from October 5 -7, 2021. As a result, postal services will be suspended during this period.

Sri Lanka UPDATE: The Department of Posts has advised that the Government of Sri Lanka lifted the national lockdown as of October 1, 2021. All mail items sent to Sri Lanka will be processed and delivered in compliance with the government-imposed restrictions and safety guidelines. The office of exchange and all other mail processing centers are operating with a reduced workforce impacting delivery standards for all categories of mail. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On October 4, 2021, the Postal Service™ received a notification from OPT-PF – Fare Rata, the designated operator of French Polynesia, advising that the lockdown has ended as of September 26, 2021.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On September 30, 2021, the Postal Service™ received a notification from Barbados Postal Service, the designated operator of Barbados, advising that the Government of Barbados has instituted a nightly curfew from September 26 through October 8, 2021. Due to this curfew, service delivery standards cannot be guaranteed, and force majeure is declared until the situation returns to normal. Additionally, the Postal Express Service (EMS) will not be operating from September 27 through October 3, 2021.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Notice Updates

(1) The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective October 1, 2021, the Postal Service will suspend international mail acceptance to

Australia until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to Australia until further notice:

Airmail M-bags – effective 10/1
International Priority Airmail (IPA) M-bags – effective 10/1
International Surface Air Lift (ISAL) M-bags – effective 10/1
Priority Mail International (PMI) – previously suspended 9/17
First-Class Package International Service (FCPIS) – previously suspended 9/3
Commercial ePacket (CeP) – previously suspended 9/3
International Priority Airmail (IPA) Packets – previously suspended 9/3
International Surface Air Lift (ISAL) Packets – previously suspended 9/3

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 9/3/21, PMI entered prior to 9/17/21, and Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21), the Postal Service will transport to destination and delays are to be expected.For deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 9/3/21, PMI entered on or after 9/17/21, and Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refund\

(2) On September 29, Royal Mail, the designated operator of the United Kingdom, provided notification that as of August 31, 2021, the United Kingdom’s postal regulator, OFCOM, has ended all special actions implemented to address the COVID-19 pandemic. Therefore, restrictions to its services no longer apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

(3) Effective October 1, 2021, the Postal Service will suspend international mail acceptance to New Zealand until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to New Zealand until further notice:

Priority Mail International (PMI)
First-Class Package International Service (FCPIS)
Commercial ePacket (CeP)
International Priority Airmail (IPA) Packets
International Surface Air Lift (ISAL) Packets
Airmail M-bags
International Priority Airmail (IPA) M-bags
International Surface Air Lift (ISAL) M-bags

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (PMI, FCPIS, CeP, IPA Packets, ISAL Packets, Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21), the Postal Service will transport to destination and delays are to be expected.For deposited items (PMI, FCPIS, CeP, IPA Packets, ISAL Packets, Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Mail Service Updates Related to COVID-19

On September 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until October 28, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Macao UPDATE: Macao Post has advised that, due to the high risk of a local COVID-19 outbreak, the Macao Special Administrative Region has entered a state of immediate prevention effective September 25, 2021. Certain districts and locations in Macao are locked down which will affect the delivery of letter-post, parcel-post and EMS items until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On September 23, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Madagascar UPDATE: Paositra Malagasy has advised the that the state of sanitary emergency in Madagascar was lifted on September 3, 2021. As a result, the processing and delivery of international mail have resumed as normal.

Sri Lanka UPDATE: The Department of Posts has advised that the Government of Sri Lanka has extended the national lockdown until October 1, 2021. Therefore, the previously announced restrictions will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-1

On September 27, 2021, The National Postal Corporation (Iposita), the designated operator of Rwanda, provided notification that the measures to limit the spread of COVID-19 have been lifted, and postal services have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On September 21, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Philippines UPDATE: PHLPost has advised that, in order to limit the spread of COVID-19, the Philippine Government has raised the alert level applicable in the National Capital Region to level 4 and has imposed targeted lockdown measures in certain areas of the country from September 16 to 30, 2021. As a result, potential delays should be expected in the processing, transport and/or delivery of inbound postal items throughout the Philippines.

Vietnam UPDATE: VNPost has advised that the delivery of inbound items is still affected and VNPost is unable to guarantee compliance with delivery standards. Therefore, the previously announced force majeure will remain in effect until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective September 17, 2021

Effective September 17, 2021, the Postal Service will suspend international mail acceptance to

Australia until further notice due to unavailable transportation.

Customers are asked to refrain from mailing the following services to Australia until further notice:

Priority Mail International (PMI) – effective 9/17

First-Class Package International Service (FCPIS) – previously suspended 9/3

Commercial ePacket (CeP) – previously suspended 9/3

International Priority Airmail (IPA) Packets – previously suspended 9/3

International Surface Air Lift (ISAL) Packets – previously suspended 9/3

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 9/3/21 and PMI entered prior to 9/17/21), the Postal Service will transport to destination and delays are to be expected.For deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 9/3/21 and PMI entered on or after 9/17/21), the Postal Service will endorse the items as “Mail Service Suspended — Return to Sender” and place them in the mail stream for return to sender.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

Also effective September 17, 2021, the Postal Service will suspend international mail acceptance, until further notice, to the following country due to unavailable transportation:

Libya

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Service Resumption Notice – effective September 10, 2021

Effective Friday, September 10, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Eritrea

Liberia

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On September 8, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

French Polynesia UPDATE: OPT PF – FARE RATA has advised that the lockdown has been extended until September 20, 2021. Nevertheless, all mail processing and delivery operations will continue, with slight delays.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until September 17, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

New Caledonia UPDATE: OPT-NC has advised that in order to limit the spread of the COVID-19 virus, the Government of New Caledonia has decided to impose strict lockdown measures effective September 7, 2021. Movement will be restricted, and transport services will be limited during the lockdown, affecting the processing and delivery of inbound and outbound postal items. For all letter-post, parcel-post and EMS items requiring a signature on delivery, the addressee’s signature will be replaced by that of the postman/woman or OPT-NC agent.

Sri Lanka UPDATE: The Department of Posts has advised that the Government of Sri Lanka has extended the national lockdown until September 13, 2021. Therefore, the restrictions previously announced will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

International Service Suspension Notice – effective September 3, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective September 3, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing the following services to Australia until further notice:

First-Class Package International Service (FCPIS)
Commercial ePacket (CeP)
International Priority Airmail (IPA) Packets
International Surface Air Lift (ISAL) Packets

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

On August 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Australia UPDATE: Australia Post has advised that, for reasons relating to COVID-19, the Sydney office of exchange will be closed up to 48 hours for deep cleaning to ensure the safety of our staff and others. This closure will have a direct impact on the processing, delivery and handover of all inbound mail items received in Sydney during this period. Australia Post’s offices of exchange in Brisbane and Melbourne will continue to process mail items during this time.

Sri Lanka UPDATE: The Department of Posts has advised that the Government of Sri Lanka has announced a national lockdown from August 21 – 30, 2021. All mail items sent to Sri Lanka will be processed and delivered in compliance with restrictions and safety guidelines imposed by the government in order to prevent the further spread of the pandemic. The processing and delivery of all inbound mail and the transportation of outbound mail will be heavily impacted by the current situation. As a result, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories.

Vanuatu UPDATE: Vanuatu Post has advised that the Vanuatu Government has extended the state of emergency declared in response to the COVID-19 pandemic until December 31, 2021. Vanuatu Post is able to accept international inbound mail and can export outbound mail. However, postal service quality for international inbound and outbound services and service delivery standards (including delivery times and other quality parameters) cannot be guaranteed until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On August 24, 2021, VNPost, the designated operator of Vietnam, provided notification that the Vietnam Government has announced a strict lockdown on Ho Chi Minh City and Da Nang City until further notice. During this period, the delivery of inbound items will be expected to be delayed especially for the lockdown areas (Ho Chi Minh City and Da Nang City).

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On August 19, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until August 31, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Macao UPDATE: Macao Post has advised that delivery services have resumed as of August 18, 2021.

New Zealand UPDATE: New Zealand Post has advised that as of August 17, 2021, the Government of New Zealand has raised the COVID-19 alert level to 4 (the highest level) due to community cases of the COVID-19 Delta variant. The alert level will be reviewed after three days for all areas except Auckland and Coromandel Peninsula, which is likely to remain at level 4 for an initial period of seven days. New Zealand Post remains in operation however, implementation of this alert level will affect New Zealand Post’s operational performance. Implemented process changes will significantly affect processing and delivery capacity as well as service performance.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective August 20, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective August 20, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Afghanistan

Liberia

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

International Mail Service Updates Related to COVID-19

On August 12, 2020, the Postal Service™ received a notification from PHLPost, the designated operator for the Philippines, advising that as a result of the lockdown imposed by the Philippine Government in the National Capital Region from August 6 to 20, 2021, and other areas of the country from August 1, delays are expected in the processing, transport and/or delivery of inbound postal items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On July 29, 2021, The National Postal Corporation (Iposita), the designated operator of Rwanda, provided notification that, in order to reinforce the measures aimed at combating the spread of COVID-19, the Rwandan Government has decided to extend the lockdown declared in the capital, Kigali, and in eight other districts (Burera, Gicumbi, Kamonyi, Musanze, Nyagatare, Rubavu, Rwamagana and Rutsiro), until July 31, 2021. A travel ban is in place between Kigali and other provinces, as well as between other districts. This decision will remain in force until July 31, 2021, and in certain areas until August 10, 2021. Iposita’s operational performance in Kigali and the other affected districts will be severely impacted by these measures, since they limit its processing and delivery resources and affect its capacity in terms of volume and quality of service.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On July 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Australia UPDATE: Australia Post has advised that its daily operations are being affected by government measures aimed at preventing the spread of COVID-19. These measures, which include lockdowns, state border closures, restrictions on movement, self-isolation and limitations on air and other transport services, are affecting the processing and delivery of inbound and outbound mail items.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until August 10, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective July 23, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective July 23, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Malawi

Bhutan

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

International Mail Service Updates Related to COVID-19

On July 15, 2021, the Postal Service™ received a notification from Thailand Post, the designated operator of Thailand that, as a result of a significant number of new COVID-19 infections, the Government of Thailand has extended the nationwide state of emergency until September 30, 2021. Thailand Post will continue to provide postal services but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines which may have impacts on mail processing for international inbound and outbound items and service delivery standards. Additionally, force majeure continues to apply until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective July 9, 2021

Effective Friday, July 9, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Myanmar

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items.

New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021.

Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice.

Thailand UPDATE: Thailand Post has advised that, following a number of confirmed cases of COVID-19 among the Thailand Post workforce, post offices in various parts of the country have been temporarily closed in accordance with government measures. During this period, Thailand Post will continue to provide postal services and make necessary adjustments to ensure the delivery and processing of inbound and outbound mail. However, with a reduced workforce, Thailand Post is unable to guarantee compliance with the agreed standards and delays should be expected.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 30, 2021, Lietuvos paštas, the designated operator of Lithuania, provided notification that the Government of Lithuania has declared the end of the national lockdown effective July 1, 2021, with some safety measures remaining in place to limit the further spread of COVID-19. As a result, force majeure will no longer apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 28, 2021, Australia Post, the designated operator of Australia, provided notification that it is experiencing disruptions to its daily operations due to new emergency measures imposed by the government to minimize the spread of COVID-19. These measures, which include lockdowns, state border closures and restrictions on movement, are causing disruption with airlines and other transportation providers, directly impacting quality for inbound international letter post services (LC/AO). Therefore, effective June 28, 2021, Australia Post is declaring force majeure for all inbound international letter post services.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Nepal UPDATE: Nepal Post has advised that although the partial lockdown measures have been relaxed as of June 22, 2021, delays in the collection, transportation and delivery of mails are still expected. Additionally, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed.

New Zealand UPDATE: New Zealand Post has advised that due to a recent confirmed case of COVID-19 in Wellington, the New Zealand Government has moved the Wellington region to Alert Level 2 of the national COVID-19 pandemic plan from June 23 until June 27, 2021. As a result, New Zealand Post’s operational performance in the Wellington region will be impacted as it will be operating with limited processing and delivery resources, thus placing constraints on capacity and service performance capability.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 21, 2021, the Department of Posts, the designated operator of Sri Lanka, provided notification that the Government of Sri Lanka has temporarily lifted the island-wide strict travel restrictions as of June 21, 2021. However, in order to prevent the further spread of the pandemic, all mail sent to Sri Lanka will be processed and delivered in accordance with the government’s restrictions and safety guidelines. The office of exchange and all other mail sorting centres are operating with a reduced workforce. Outbound mail transport is still restricted to a limited number of destinations. These measures will continue to impact delivery standards for all categories of mail. Therefore, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 18, 2021, the Postal Service™ received a notification from Thailand Post, the designated operator of Thailand, that operations at the Laksi mail processing center have now returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 16, 2021, the Postal Service™ received a notification from Pošta Slovenije, the designated operator of Slovenia, advising that the lockdown has ended as of June 15, 2021. Since the risk of spreading COVID-19 remains, most of the preventive measures will be maintained, and Pošta Slovenije will continue to provide postal services in line with national public health guidelines and restrictions. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations remains subject to transport availability. Consequently, Pošta Slovenije is declaring the situation of force majeure to be at an end.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Effective Friday, June 18, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Nepal

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On June 14, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Spain UPDATE: S.E. Correos y Telégrafos has advised that although routes are now open to a majority of countries, Correos does not accept letter-post or parcel-post items for destinations to which no transport capacity is available. In view of the current situation in the country, operations may continue to be impacted. Therefore, until further notice, Correos remains unable to guarantee quality of service for all types of inbound and ‎outbound mail (letter-post, parcel-post and EMS items) and to comply with delivery standards ‎for items requiring a signature.

Sri Lanka UPDATE: The Department of Posts has advised that due to the rapid spread of COVID-19, the government has extended the current strict island-wide travel restrictions until June 21, 2021. Although the Department of Posts will continue to operate under the current restrictions and safety guidelines, it is tunable to guarantee compliance with the agreed delivery standards for all mail categories.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective June 11, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective June 11, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Nepal

Syria

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Mail Service Updates Related to COVID-19

On June 9, 2021, the Postal Service™ received a notification from CTT Correios de Portugal, the designated operator of Portugal, advising that the previously announced lockdown has ended. However, the authorities are still monitoring the situation carefully, and CTT Correios de Portugal will continue to operate under the current restrictions and safety guidelines. Additionally, delays are expected in the processing of outbound mail (letter-post, parcel-post and EMS items). Measures to gradually resume normal operations continue to be implemented, and inbound standards are steadily improving.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 8, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services

Brazil UPDATE: Empresa Brasileira de Correios e Telégrafos (ECT) has advised that a number of COVID-19 cases have been confirmed at the Curitiba international mail processing centre (BRCWB), resulting in a reduction in the workforce. Therefore, delays are to be expected in the processing, customs clearance and delivery of all inbound letter-post items.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until July 1, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 7, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Estonia UPDATE: Estonian Post has advised that postal services will resume as normal, without restrictions, effective June 14, 2021. From that date, all inbound items requiring the addressee’s signature upon delivery will be handed over against signature. In particular:

All registered letters will be delivered directly to the addressee;

All other items that cannot be delivered to a post office box or directly to the addressee will be directed to pick-up points.

Sri Lanka UPDATE: The Department of Posts has advised that due to the rapid spread of COVID-19, the Government of Sri Lanka has extended the current island-wide travel restrictions until June 14, 2021. International airports remain open to cargo flights and a minimal number of passenger flights. All inbound mail will be transported to the Colombo office of exchange, operating with the limited workforce. The processing and delivery of all inbound mail, as well as the transportation of outbound mail, will be heavily impacted by the current situation. The Department of Posts is therefore unable to guarantee compliance with the agreed delivery standards for all mail categories.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 4, 2021, the Postal Service™ received a notification from Mauritius Post, the designated operator of Mauritius, advising that the Government of Mauritius has extended the current lockdown until June 30, 2021. As a result, the previously announced restrictions regarding signature on delivery as well as force majeure continue to apply until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail

International Mail Service Updates Related to COVID-19

On June 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Malaysia UPDATE: Pos Malaysia has advised that in response to a significant number of new infections detected in the country, the Malaysian Government has both extended and reinforced its measures to minimize the spread of COVID-19 as of May 28, 2021. During this period, Pos Malaysia will continue to provide postal services, but will be operating with a reduced workforce and in line with the new restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Pos Malaysia is unable to guarantee compliance with the agreed standards. Therefore, the previously declared force majeure continues to apply until further notice.

Nepal UPDATE: Nepal Post has advised that the Civil Aviation Authority of Nepal (CAAN) has partially lifted the suspension of international flights to and from China (People’s Rep.), Qatar and Turkey, from June 1 – 30, 2021. The partial lockdown has already been extended until June 3, 2021. Delays to the collection, transportation and delivery of mails are to be expected. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On June 1, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Australia UPDATE: Australia Post has advised that inbound letter-post items are no longer being affected by the COVID-19 pandemic. However, it is still experiencing issues with other categories of inbound items and all categories of outbound items.

Lithuania UPDATE: Lietuvos paštas has advised that the Government of Lithuania has extended the full national lockdown until June 30, 2021, in order to control the spread of COVID-19. While the lockdown remains in place, postal services will continue to operate subject to certain restrictions. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos paštas is unable to guarantee compliance with the usual delivery standards. Therefore, force majeure will continue to apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective May 28, 2021

Effective Friday, May 28, 2021, the Postal Service™ will resume acceptance of mail destined to the following

French Polynesia

Israel

International Mail Service Updates Related to COVID-19

On May 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Fiji UPDATE: Post Fiji Ltd has advised that due to the coronavirus pandemic most international commercial flights to and from Fiji have been suspended as of April 20, 2021, until further notice. Post Fiji is therefore experiencing significant disruption in daily operations, including collection and deliveries for all international mail categories (letter-post, parcel-post and EMS items) and services.

Nepal UPDATE: Nepal Post has advised that the Civil Aviation Authority of Nepal (CAAN) has extended the suspension of international flights until midnight May 31, 2021. A partial lockdown is already in place throughout the country, and domestic flights are suspended. Delays to the collection, transportation and delivery of mails are to be expected. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed.

Slovakia UPDATE: Slovenská Pošta has advised that the state of emergency previously announced has now ended. However, the restrictions in terms of service standards and force majeure remain in place.

Slovenia UPDATE: Pošta Slovenije has advised that the government has extended the current lockdown for another 30 days. Pošta Slovenije continues to provide postal services with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter post, parcel post and EMS items) will continue to be affected, and Pošta Slovenije is unable to guarantee compliance with the agreed standards. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations is still subject to transport availability. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

Sri Lanka UPDATE: The Department of Posts has advised that due to the rapid spread of COVID-19, strict island-wide travel restrictions have been imposed by the government until June 7, 2021. Delivery of all inbound mail will be suspended during this period. The country’s international airports remain open to cargo flights, and all inbound mail will be transported to the Colombo office of exchange under special arrangements, but processing and delivery will be temporarily suspended, and outbound mail transport will also be impacted until June 7.

Thailand UPDATE: Thailand Post has advised that cases of COVID-19 have been confirmed among operating staff handling inbound letter-post items at the Laksi mail processing centre. Quarantine and other public health measures have been implemented at the Laksi mail processing centre, resulting in a reduction in the workforce. Delays are therefore to be expected in the processing, customs clearance and delivery of all inbound letter-post services destined for Thailand. Thailand Post also advises that the backlog at the Suvarnabhumi office of exchange has been cleared and operations at the OE have returned to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

Israel UPDATE: Israel Postal Company has advised that the previously announced restrictions regarding service standards and force majeure remain in place.

Nepal UPDATE: Nepal Post has advised that the Nepalese Government has decided to extend the lockdown in the Kathmandu Valley until May 27, 2021. A partial lockdown is already in place throughout the country, and domestic flights are suspended. Delays to the collection, transportation and delivery of mails are to be expected. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective May 14, 2021

Effective Friday, May 14, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Mauritius

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72 has advised that it is continuing to provide domestic and international services in line with the latest developments regarding COVID-19. The previously communicated measures affecting operations will remain in place and will continue to cause significant delays to all inbound and outbound international letter-post, parcel-post and EMS services. Due to the continuation of force majeure, the cancellation of international flights, the closure of borders, and the internal measures taken by countries and their designated operators, 4-72 is unable to send letter-post, parcel-post and EMS items to various member countries.

Vietnam UPDATE: VNPost has advised that due to a significant number of new COVID-19 infections in Viet Nam, the Vietnamese Government has reinforced measures to minimize the spread of COVID-19. During this period, VNPost will continue to provide postal services, but will be operating with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and VNPost is unable to guarantee compliance with the agreed standards. Therefore, the situation of force majeure previously declared continues to apply until further notice. VNPost will work with local authorities to manage the situation and make the necessary adjustments to continue to ensure delivery, when possible.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

Indonesia UPDATE: Pos Indonesia has advised that the previously announced force majeure remains in effect due to the COVID-19 pandemic and the state of alert declared by the Indonesian government.

Madagascar UPDATE: Paositra Malagasy has advised that the Government of Madagascar has declared a health state of emergency in order to limit the spread of the South African COVID-19 variant. The administration has introduced new restrictions and closed access to certain regions of the country from May 3 – 16, 2021. In view of these government restrictions, Paositra Malagasy is currently unable to guarantee quality of service for inbound and outbound mail (letter-post, parcel-post and EMS items), or to meet standards for export and delivery of EMS items. While delays are to be expected, mail will, however, continue to be delivered.

Nepal UPDATE: Nepal Post has advised that due to the Nepalese Government’s partial lockdown implemented on April 29, 2021, for a period of two weeks and the suspension of domestic flights as of May 3, 2021, delays to the collection, transportation and delivery of mails are to be expected. In addition, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On May 7, 2021, the Postal Service™ received a notification from Jamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has extended the national curfew until June 3, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On May 6, 2021, the Postal Service received notification from Thailand Post, the designated operator of Thailand, advising that the Suvarnabhumi office of exchange has reopened and normal operations have resumed.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective May 7, 2021

Effective Friday, May 7, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Bermuda

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On April 30, 2021, the Postal Service received notification from AB Lietuvos pastas, designated operator of Lithuania, advising that the Lithuanian Government has extended the full-country lockdown until May 31, 2021, in order to control the spread of the coronavirus. While the lockdown is in place, postal services will continue to operate with a reduced workforce under certain restrictions in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos paštas is unable to guarantee compliance with the usual delivery standards. Therefore, force majeure will continue to apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 29, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

India UPDATE: The Department of Posts (India Post), the designated operator of India, received notification that as a result of COVID-19, certain restrictions have been reintroduced in the country. India Post continues to accept inbound international mail (letter-post, parcel-post and EMS items); however, due to the limited domestic transport capacity, the declared or otherwise agreed service delivery standards (including delivery times and other quality parameters) cannot be guaranteed.

Nepal UPDATE: Nepal Post, the designated operator of Nepal, received notification that due to high rates of COVID-19, the Nepalese Government has announced a two-week lockdown in the Kathmandu Valley and nearby cities effective April 29, 2021. This measure may result in delays to collection and delivery of mail. Nepal Post is still unable to accept outbound items to countries other than India.

Slovakia UPDATE: Slovenská Pošta, the designated operator of Slovakia, received notification that due to COVID-19, the Slovakian Government has extended the state of emergency by 30 days, effective April 29, 2021. Slovenská Pošta will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. The processing and delivery of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovenská Pošta is unable to guarantee compliance with the agreed standards. The situation of force majeure is extended until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 28, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates/notices to certain mail services:

Fiji UPDATE: Post Fiji Ltd, the designated operator of Fiji, received notification that due to the coronavirus pandemic most international commercial flights to and from Fiji have been suspended as of April 20, 2021, until further notice. Post Fiji is therefore experiencing significant disruption in daily operations, including collection and deliveries for all international mail categories (letter-post, parcel-post and EMS items) and services.

Sri Lanka UPDATE: The Department of Posts, the designated operator of Sri Lanka, received notification that due to the worsening of COVID-19, new measures to prevent the spread of the virus have been implemented in Sri Lanka until May 31, 2021. As a result, Sri Lanka Post will be operating with a reduced work force and will process and deliver mail in compliance with restrictions imposed by the government. These new standards will continue to impact delivery standards for all categories of mail. Therefore, the Department of Posts will not be able to guarantee the agreed standards.

Thailand UPDATE: Thailand Post, the designated operator of Thailand, received notification that several cases of COVID-19 have been confirmed among the workforce of the Suvarnabhumi office of exchange (OE). Therefore, in accordance with the measures and guidelines established by the Thai Ministry of Public Health, the Suvarnabhumi OE will be closed from April 26 to May 4, 2021 for cleaning and disinfection of all facilities and mail items. Consequently, delays are to be expected in the processing of all inbound and outbound international mail already accepted or received. The Suvarnabhumi OE is scheduled to resume its operations on May 5, 2021. Furthermore, outbound international services (letter-post, parcel-post and EMS items) to all destinations will be suspended from April 28 to May 4, 2021.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 20, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72 has advised that effective Tuesday, April 20, 2021, it will no longer be able to offer open or closed transit services to any destination until further notice.

Slovenia UPDATE: Pošta Slovenije has advised that due to the ongoing pandemic, the government has extended the current lockdown for another 30 days. Pošta Slovenije will continue to provide postal services with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter post, parcel post and EMS items) will continue to be affected, and Pošta Slovenije is unable to guarantee compliance with the agreed standards. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations is still subject to transport availability. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

South Africa UPDATE: South African Post Office Ltd. (SAPO) has advised that due to the prevailing COVID-19 situation and the unavailability of flights, transit mail service has been suspended until further notice. Nevertheless, in the interim, the transit service will remain available for mail exchanged among the following five countries: Botswana, Eswatini, Lesotho, Mozambique and Namibia.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 16, 2021, the Postal Service™ received a notification from Jamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has extended the national curfew until May 4, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 15, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Chile UPDATE: CorreosChile, has advised that, due to the increasing number of COVID-19 cases, the Government of Chile has implemented new restrictions which have resulted in the suspension of postal services between Chile and the other countries of South America until further notice. However, postal services between Chile and countries outside South America are continuing as normal.

Czech Republic UPDATE: Česká Pošta s.p. has advised that the lockdown has now ended. However, force majeure remains in place and previously announced restrictions regarding service standards continue to apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 15, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective April 16, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 16, 2021, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Bermuda

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

International Mail Service Updates Related to COVID-19

On April 13, 2021, the Postal Service™ received a notification from Croatian Post the designated operator of Croatia advising that, as of April 5, 2021, it has introduced a special procedure for postal items that are subject to signature upon delivery. If the postman/woman considers that delivery of the postal item will endanger their safety, or if the recipient refuses direct contact with the postman/woman or is self-isolating, the recipient will be asked for the number of their identity document, which will be entered in the delivery log in the place provided for the recipient’s signature.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 9, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

France UPDATE: La Poste has advised that, due to the emergence of a third wave of COVID-19 infections, the French President announced a new lockdown from April 3 to May 2, 2021. As a result, La Poste may be unable to guarantee delivery standards and times.

Israel UPDATE: Israel Postal Company has advised that the lockdown announced on January 20, 2021 has now ended. However, the previously announced restrictions regarding service standards and force majeure remain in place.

New Caledonia UPDATE: OPT-NC has advised that the gradual lifting of lockdown measures will be complete as of April 11, 2021. As a result, letter-post, parcel-post and EMS items requiring the addressee’s signature on delivery will once again be handed over against the addressee’s signature and, as appropriate, verification of the addressee’s identity.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 8, 2021, the Postal Service™ received a notification from Empresa de Correos de Honduras (Honducor) the designated operator of Honduras advising that due to measures adopted by the Honduran Government to minimize the spread of COVID-19, Honduras will continue to be subject to restrictions and a curfew. Honducor will continue to operate with only 50% of its to employees on site. This will have a significant impact on the quality of sorting and delivery of ‎inbound items. As a result, force majeure remains in effect.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 7, 2021, the Postal Service™ received a notification from Latvijas Pasts the designated operator of Latvia advising that the Latvian Government has lifted the state of emergency effective April 7, 2021. As a result, certain restrictions to prevent the spread of COVID-19 have been relaxed, and the situation of force majeure previously declared is closed. However, owing to the cancellation of flights and certain safety measures that remain in place, the processing of inbound and outbound postal items may still be subject to significant delays.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On April 6, 2021, the Postal Service™ received a notification from Servicios Postales del Perú – SERPOST S.A, the designated operator of Peru, advising that SERPOST is taking the necessary steps to re-establish service levels and restore normal operations for all types of mail (letter-post, parcel-post and EMS items), including the delivery of mail on the national territory. In addition, the air transport sector is steadily recovering, allowing SERPOST to lift the force majeure previously declared with respect to the acceptance and processing of international items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 31, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Bermuda UPDATE: Bermuda Post Office has advised that staff at Bermuda’s office of exchange has been asked to self-quarantine until advised by local health authorities to return to work. This is having a direct impact on the service quality and operations of the Post. Therefore, Bermuda Post Office is declaring a situation of force majeure owing to COVID-19 and, in particular, the inability to pick up international mail from the airport, and to transport, process and deliver mail locally.

Lithuania UPDATE: AB Lietuvos pastas has advised that the Lithuanian Government has extended the full-country lockdown until April 30, 2021, in order to control the spread of the coronavirus. While the lockdown is in place, postal services will continue to operate under certain restrictions in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos paštas is unable to guarantee compliance with the usual delivery standards. Therefore, force majeure will continue to apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 30, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Belgium UPDATE: Bpost has advised that, given the impact of the third wave of the pandemic, the Belgian government announced a new lockdown from March 26 until at least April 25, 2021. Bpost is making every effort to ensure the continuity of all services and the delivery of letter post, parcels, daily newspapers and registered letters. However, the lockdown measures in place prevent full compliance with delivery times and collection of the addressee’s signature, which may result in processing and delivery delays for all types of items. Bpost will continue to provide its services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered against the postal worker’s signature in place of the customer’s (in the customer’s presence).

Czech Republic UPDATE: Česká Pošta s.p. has advised that the Czech Government has extended the state of emergency for an additional 14 days effective March 28, 2021. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Česká pošta is unable to guarantee compliance with the agreed standards. As a result, force majeure remains in place and previously announced restrictions continue to apply.

Poland UPDATE: Poczta Polska has advised that, owing to the severity of the current COVID-19 situation in Poland, the Polish Government has implemented a national lockdown effective from March 20 to April 9, 2021. Poczta Polska will continue to provide postal services in line with public health measures and other restrictions but will be operating with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Poczta Polska is unable to guarantee compliance with the agreed standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 29, 2021, the Postal Service™ received a notification from Correios, the designated operator of Brazil, advising that due to the critical COVID-19 situation in Brazil, the cities of São Paulo and Rio de Janeiro and their respective metropolitan regions have decreed an emergency 10-day holiday, from March 26 to April 4, 2021.

Postcode areas impacted:

Rio de Janeiro and metropolitan region:

20000-000 to 23799-999

24000-000 to 24399-999

São Paulo and metropolitan region:

01000-000 to 05999-999

08000-000 to 08499-999

Despite the restrictions, Correios will continue its operations, including mail delivery in the areas concerned. While every effort will be made to provide services as usual, some variation in service delivery standards, may be experienced. Delays and fluctuations may occur along the operational chain during the period in question and the immediate following days. This applies to all letter-post, parcel-post and Express Mail Service (EMS) items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 24, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Brazil UPDATE: Correios has advised that, due to the critical COVID-19 situation in Brazil, the city of São Paulo has decreed an emergency 10-day holiday, from March 26 to April 4, 2021.

Postcode areas impacted:

01000-000 to 05999-999

08000-000 to 08499-999

Given the current restrictions, the Brazilian Post cannot guarantee service delivery standards in the above-mentioned postcodes. This applies to all letter-post, parcel-post and EMS (Express Mail Service) items.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until April 13, 2021. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Slovakia UPDATE: Slovenská pošta has advised that, due to the severity of the current COVID-19 situation in Slovakia, the Slovakian Government has extended the state of emergency by an additional 40 days. Slovenská Pošta will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovenská Pošta is unable to guarantee compliance with the agreed standards. Consequently, force majeure remains until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective March 26, 2021

Effective Friday, March 26, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Botswana

Eswatini (Swaziland)

Lesotho

Seychelles

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Service Suspension Notice – effective March 19, 2021

The US Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective March 19, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Mongolia

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

On March 17, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

New Zealand UPDATE: New Zealand Post has advised that, as of March 12, 2021, the entire country has returned to Alert Level 1 of the national pandemic plan.

Thailand UPDATE: Thailand Post has advised that, to minimize the spread of COVID-19, the Government of Thailand has declared a state of emergency for the whole country, but five provinces in particular: Samut Sakhon, Bangkok, Nonthaburi, Pathum Thani and Samut Prakan. The public health measures and restrictions in place are impacting international inbound and outbound postal operations, and force majeure is invoked with respect to quality of service until circumstances return to normal. Furthermore, due to the reduced number of outbound flights, transit services (both open and closed) for all categories of mail (letter-post, parcel-post and EMS items) remain suspended.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 15, 2021, the Department of Posts, the designated operator of Sri Lanka, provided notification that the restrictions imposed on postal operations as a result of the spread of COVID-19 have been lifted as of March 8, 2021. The force majeure case is now closed and all mail processing and delivery operations on the island are back to normal. However, outbound international mail operations will depend on the availability of air and sea transport.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 9, 2021, OPT-NC, the designated operator of New Caledonia, provided notification to the US Postal Service that following the detection of the first cases of COVID-19, a strict lockdown has been decreed in New Caledonia until further notice. As a result, for all letter-post, parcel-post and EMS items requiring a signature upon delivery, the signature of the addressee will be replaced by that of the postman/woman or the OPT-NC agent.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective March 5, 2021

The US Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective March 5, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Myanmar
Samoa

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 3, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Czech Republic UPDATE: Česká Pošta s.p. has advised that, in response to a significant rise in the number of COVID-19 infections, the Czech Government has extended the state of emergency until at least March 21, 2021. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Česká pošta is unable to guarantee compliance with the agreed standards. As a result, force majeure is extended until further notice, and previously announced restrictions continue to apply.

Effective Friday, March 5, 2021, the Postal Service™ will resume acceptance of mail destined to the following:

Angola

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On March 1, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Croatia UPDATE: Croatian Post has advised that the measures taken to limit the spread of COVID-19 have been lifted, as of February 28, 2021.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until March 22, 2021. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Lithuania UPDATE: AB Lietuvos pastas has advised that the Lithuanian Government has extended the full-country lockdown until March 31, 2021, in order to control the spread of the coronavirus. While the lockdown is in place, postal services will continue to operate under certain restrictions in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos paštas is unable to guarantee compliance with the usual delivery standards. Therefore, force majeure will continue to apply.

New Zealand UPDATE: New Zealand Post has advised that, as a result of the recent confirmed community outbreak of COVID-19 in Auckland, the New Zealand Government has moved the Auckland region to national COVID-19 Alert Level 3 as of February 28, 2021, provisionally for the next seven days. The rest of New Zealand has moved to COVID-19 Alert Level 2 for the same period. A summary of New Zealand’s COVID-19 Alert Levels and their restrictions can be found at covid19.govt.nz/alert-system. All inbound/outbound operations will continue and contactless delivery and pick up processes apply, with delivery staff capturing the name of the receiving customer to avoid any physical contact. Given the current restrictions, New Zealand Post can no longer guarantee service delivery standards for letter-post, parcel-post and EMS items, and is invoking force majeure until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 26, 2021, Canada Post, the designated operator of Canada, provided notification that processing operations at Gateway East have now resumed the regular three-shift daily schedule. However, delays in the processing of mail items are still to be expected, as Canada Post continues with contingency plans to deal with higher than normal volumes.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective February 26, 2021

The US Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective February 26, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

French Polynesia

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Mail Service Updates Related to COVID-19

On February 23, 2021, the Postal Service™ received a notification from South African Post Office Ltd. (SAPO), the designated operator of South Africa, advising that that it is still operating under adjusted level 3 lockdown status. As a result, all previous provisions, including force majeure, remain in effect until March 15, 2021.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 19, 2021, the Postal Service™ received a notification from Barbados Postal Service, the designated operator of Barbados, advising that the Government of Barbados has extended the national pause until February 28, 2021. As a result, some flights have been reduced or cancelled. This reduced transportation capacity may lead to delays in both inbound and outbound mail (letter-post, parcel-post and EMS items). Therefore, service delivery standards cannot be guaranteed, and the situation of force majeure previously declared remains in place.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail

On February 18, 2021, the Postal Service™ received a notification from Hongkong Post, the designated operator of Hong Kong, advising that the measures taken to limit the spread of COVID-19 have been lifted and the case of force majeure previously announced has been closed.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 16, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

New Zealand UPDATE: New Zealand Post has advised that, as a result of a confirmed community outbreak of COVID-19, the New Zealand Government has moved the Auckland region to national COVID-19 Alert Level 3 and the rest of New Zealand to Alert Level 2 from Monday, February 15, provisionally until Wednesday, February 17, 2021. A summary of New Zealand’s COVID-19 Alert Levels and their restrictions can be found at covid19.govt.nz/alert-system. All inbound/outbound operations will continue and contactless delivery and pick up processes apply, with delivery staff capturing the name of the receiving customer to avoid any physical contact. Given the current restrictions, New Zealand Post can no longer guarantee service delivery standards for letter-post, parcel-post and EMS items, and is invoking force majeure until further notice.

Portugal UPDATE: CTT Correios de Portugal has advised that the Portuguese Government has extended the general lockdown in place throughout Portugal until at least March 1, 2021. During the lockdown, the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and CTT Correios de Portugal is unable to guarantee compliance with the agreed standards. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

Samoa UPDATE: Samoa Post has advised that the state of emergency has been extended until March 13, 2021. All inbound mail is subject to a three-day quarantine upon arrival and delays in the delivery of mail are therefore to be expected.

Saudi Arabia UPDATE: Saudi Post Corporation has advised that, in accordance with the measures taken to minimize the spread of COVID-19 and the requirements of the government of Saudi Arabia, all letter-post, parcel-post and EMS items requiring signature on delivery will, for security reasons, provisionally be delivered to customers indirectly. Consequently, it will not be mandatory for Saudi Post to provide written proof of delivery, and the delivery will be based on a code sent to the addressee’s mobile phone.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 12, 2021, the Postal Service™ received a notification from Hellenic Post (ELTA), the designated operator of Greece, advising that, as of February 11, 2021, the Government implemented even stricter lockdown measures in the Attica region. It is very likely that the same will apply to other regions during the coming days. As a result, there will be a direct impact on all postal operations until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 9, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

South Africa UPDATE: South African Post Office Ltd. (SAPO) has advised that due to the extension of the countrywide lockdown, the processing of inbound and outbound mail (letter post, parcels and EMS) continues to be impacted and SAPO remains unable to guarantee quality of service standards for all types of postal products until further notice.

Thailand UPDATE: Thailand Post has advised that, even though Samut Sakhon province is still categorized as a red zone (maximum control), normal processing and delivery of mail has now resumed. Additionally, force majeure is closed as of February 3, 2021.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 8, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Latvia UPDATE: Latvijas Pasts has advised that the Latvian Government has extended the state of emergency until April 6, 2021, or later.During the state of emergency, postal services will continue to function with reduced working hours and limited staff to minimize contact between people. Therefore, all previous measures enforced continue to apply, including items that normally require the addressee’s signature upon delivery will be handed over without signature.Force majeure remains in effect until further notice.

Slovakia UPDATE: Slovenská pošta has advised that the Slovakian Government has extended the state of emergency until at least March 19, 2021. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovenská pošta is unable to guarantee compliance with the agreed standards. Consequently, force majeure remains until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective February 5, 2021

Effective Friday, February 5, 2021, the US Postal Service™ will resume acceptance of mail destined to the following:

Central African Republic

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On February 2, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Barbados UPDATE: Barbados Postal Service has advised that due to the recent spike of COVID-19, the country of Barbados has been placed on a national pause effective February 3–17, 2021. As a result, some flights have been reduced or cancelled. This reduced transportation capacity may lead to delays in both inbound and outbound mail (letter-post, parcel-post and EMS items). Therefore, service delivery standards cannot be guaranteed, and the situation of force majeure previously declared remains in place.

Spain UPDATE: Correos y Telégrafos has advised that, owing to the COVID-19 pandemic and the state of alert declared by the Spanish Government, force majeure remains in force.

Suriname UPDATE: Suriname Postal Corporation (SURPOST) has advised that, due to the increasing number of COVID-19 infections, the Government of Suriname issued transport restrictions effective January 1, 2021. Therefore, delays are to be expected in the processing and delivery of mail, and it will not always be possible to provide proof of delivery.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On February 1, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Peru UPDATE: Servicios Postales del Perú – SERPOST S.A, has advised that the state of emergency has been extended until February 14, 2021. All postal services will be affected and force majeure remains until further notice.

Poland UPDATE: Poczta Polska has advised that the Polish Government has implemented a national quarantine throughout Poland. Consequently, the measures aimed at slowing the spread of COVID-19 are still in force and will continue to affect its services.

Vanuatu: Vanuatu Post has advised that the Vanuatu Government has declared a state of emergency in response to the COVID-19 pandemic until June 30, 2021. Vanuatu Post is able to accept international inbound mail and can export outbound mail. However, postal service quality for international inbound and outbound services and service delivery standards (including delivery times and other quality parameters) cannot be guaranteed until further notice.

Vietnam UPDATE: VNPost has advised that in response to a significant number of new COVID-19 infections, the government has reinforced the measures to minimize the spread of COVID-19 effective January 26, 2021. While these measures are in place, VNPost will continue to provide postal services, but will be operating with a reduced workforce, and subject to the new restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and VNPost is unable to guarantee compliance with the agreed standards. As a result, force majeure is reinstated until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail

International Service Resumption Notice – effective January 29, 2021

Effective Friday, January 29, 2021, the Postal Service™ will resume acceptance of mail destined to the following countries:

Republic of the Congo

Liberia

Sierra Leone

These service resumptions affect the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal

International Service Suspension Notice – effective January 29, 2021

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective January 29, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Botswana

Eritrea

Eswatini (Swaziland)

Lesotho

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Mail Service Updates Related to COVID-19

On January 26, 2021, Canada Post, the designated operator of Canada, provided notification that due to an increase of confirmed COVID-19 cases resulting in staff shortages, one shift has been temporarily closed at their Gateway East processing plant in the Greater Toronto Area. However, the Toronto exchange office, located in a separate area of the Gateway plant, continues to operate, albeit with a reduced workforce. Given this situation, disruption to normal operations and reduced processing capacity and clearance within customs operations for both inbound and outbound mail items are to be expected.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On January 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Czech Republic UPDATE: Česká Pošta s.p. has advised that, owing to a worsening of the health situation and an increase in the number of infected people, the country’s authorities have decided to extend the general lockdown until at least February 14, 2021. Česká Pošta is continuing to provide postal services, however, quality of service for all types of inbound and outbound mail (letter post, parcel post and EMS) cannot be guaranteed. As a result, force majeure remains in place with respect to quality of service.

Slovakia UPDATE: Slovenská pošta has advised that the Slovakian Government has extended the general lockdown until at least February 7, 2021. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovenská pošta is unable to guarantee compliance with the agreed standards. Consequently, force majeure remains until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective January 22, 2021

Effective Friday, January 22, 2021, the US Postal Service™ will resume acceptance of mail destined to the following country:

Saudi Arabia

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On January 20, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Israel UPDATE: Israel Postal Company has advised that the general lockdown has been extended until at least January 22, 2021. Postal services will continue to function with restrictions and items normally requiring the addressee’s signature upon delivery will continue to be handed over without signature. These measures will affect the processing and delivery of all types of services, including outbound and inbound letter post, parcel post and EMS, with an impact on quality of service. As a result, the previously announced restrictions regarding service standards and force majeure remain in place.

Latvia UPDATE: Latvijas Pasts has advised that the Latvian Government has extended the state of emergency until February 7, 2021, or later.During the state of emergency, postal services will continue to function with reduced working hours and limited staff to minimize contact between people. Therefore, all previous measures enforced continue to apply, including items that normally require the addressee’s signature upon delivery will be handed over without signature.Force majeure remains in effect until further notice.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until February 28, 2021. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Portugal UPDATE: CTT Correios de Portugal has advised that the Portuguese government has extended the general lockdown until at least January 30, 2021. During the lockdown, the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and CTT Correios de Portugal is unable to guarantee compliance with the agreed standards. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

Samoa UPDATE: Samoa Post has advised that the state of emergency has been extended until February 17, 2021. All inbound mail is subject to a three-day quarantine upon arrival and delays in the delivery of mail are therefore to be expected.

South Africa UPDATE: South African Post Office Ltd. (SAPO) has advised that the level 3 lockdown has been extended until February 15, 2021. SAPO will continue to dispatch mail to countries if the relevant air carrier is operating. It will also continue to receive mail from countries that send mail to SAPO for delivery in South Africa. However, it will not be possible to meet delivery standards for all mail classes. As a result, force majeure remains in effect.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On January 19, 2021, the US Postal Service™ received a notification from Pošta Slovenije, the designated operator of Slovenia, advising that the Slovenian Government has extended the formal declaration of a national COVID-19 epidemic for another 60 days. Quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will be affected. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective January 8, 2021

Effective Friday, January 8, 2021, the US Postal Service™ will resume acceptance of mail destined to the following countries:

Myanmar

Panama

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On January 5, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

South Korea UPDATE: Korea Post, the designated operator of the Republic of Korea (South Korea), has advised that with the increase of COVID-19 cases confirmed among the workforce of the Seoul office of exchange, staff shortages are anticipated throughout the entire workforce. As a result, significant delays in the processing of both inbound and outbound mail items are expected, with a direct impact on the collection and delivery of inbound and outbound mail.

Slovakia UPDATE: Slovenská pošta, the designated operator of Slovakia, has advised that due to a significant number of new COVID-19 cases, the Slovakian Government has extended the general lockdown until at least January 24, 2021. Although Slovenská pošta will attempt to minimize the effects of this extended lockdown, there will nevertheless continue to be a direct impact on the collection and delivery of domestic and international mail.

Jamaica UPDATE: Jamaica Post, the designated operator of Jamaica, has advised that the Government of Jamaica has extended the national curfew until January 15, 2021. Revised working shifts/hours continue to apply affecting postal operations. As a result, force majeure continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On December 31, 2020, the Postal Service™ received a notification from Public Enterprise Post of Serbia, the designated operator of Serbia, advising that, following the lifting of the state of emergency in Serbia, the sorting and delivery of inbound international postal items has been normalized.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective January 2, 2021

The US Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective January 2, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following, until further notice:

Saudi Arabia

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Mail Service Updates Related to COVID-19

On December 29, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Greece UPDATE: Hellenic Post (ELTA) has advised that the lockdown has been extended until the end of January 2021. As a result, there will be a direct impact on the collection and delivery of inbound and outbound mail.

South Africa UPDATE: South African Post Office Ltd. has advised that, due to a second wave of COVID-19, the lockdown has been adjusted to level 3 countrywide until January 15, 2021. SAPO will continue to dispatch mail to countries if the relevant air carrier is operating. It will also continue to receive mail from countries that send mail to SAPO for delivery in South Africa. However, it will not be possible to meet delivery standards for all mail classes. As a result, force majeure remains in effect until January 15, 2021.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Mail Service Updates Related to COVID-19

On December 28, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Israel UPDATE: Israel Postal Company has advised that, owing to the increasing number of people affected by the COVID-19 pandemic, the Government of Israel and the country’s health authorities have declared a general lockdown for the whole country from December 27, 2020 until January 11, 2021 or a later date. Postal services will continue to function with restrictions and items normally requiring the addressee’s signature upon delivery will continue to be handed over without signature. These measures will affect the processing and delivery of all types of services, including outbound and inbound letter post, parcel post and EMS, with an impact on quality of service. As a result, the previously announced restrictions regarding service standards and force majeure remain in place.

Thailand UPDATE: Thailand Post has advised that, in response to the recent increase in the number of COVID-19 cases, the Thai Government has declared special measures, placing areas in one of four categories depending on the level of severity. Samut Sakhon province has been locked down and declared a maximum control zone. Accessibility to affected areas is limited, and delays are to be expected in handling and delivery processes for all types of international postal services (letter post, parcel post and EMS), especially in Samut Sakhon (delivery office codes 74XXX). Signature upon delivery may also be suspended. Thailand Post is therefore unable to guarantee quality standards for any category of inbound and outbound mail until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On December 23, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

El Salvador UPDATE: Correos de El Salvador has advised that its international inbound mail services are operating normally as of December 15, 2020. Additionally, outbound services have resumed to all countries for which it is currently possible. Delays are to be expected in the processing and delivery of letter post, due to the sanitary measures in place. Correos de El Salvador is, however, taking all possible measures for the execution of normal services.

Mongolia UPDATE: Mongol Post has advised that, owing to the increasing number of COVID-19 infections, the government has introduced further lockdown measures from December 23, 2020 to January 6, 2021. Ulaanbaatar city is fully locked down, however, Mongol Post is able to continue its activities. International air traffic is limited to charter and cargo flights only, with operations mainly confined to a few flights from Ulaanbaatar to Seoul. Mongol Post is accepting all types of mail to a reduced number of destinations to include the United States of America. It is also able to accept and deliver all types of inbound mail received via Seoul, but there may be some delays due to sanitization processes at the exchange office.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On December 21, 2020, the US Postal Service™ received a notification from Canada Post, the designated operator of Canada, advising that Canada is experiencing a second wave of COVID-19 and all provinces therefore remain in a state of emergency. Processing delays should be expected and the on-time delivery guarantee remains suspended until further notice. In accordance with physical distancing requirements, the delivery procedure changes previously announced remain in effect. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. As a result, the force majeure previously declared for all international letter-post, parcel-post and Express Mail Service (EMS) items will remain in effect until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On December 18, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Brazil UPDATE: Correios has advised that force majeure will be closed effective December 31, 2020. Although postal operations will be back to normal on January 1, 2021, all letter-post, parcel-post and Express Mail Service (EMS) items normally requiring signature upon delivery will continue to be handed over without signature.

Lithuania UPDATE: AB Lietuvos pastas has advised that the Lithuanian Government has approved tighter lockdown measures and extended the national quarantine regime until January 31, 2021. While these measures remain in place, postal services will be operating under certain restrictions in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos paštas is unable to guarantee compliance with the usual delivery standards. Therefore, force majeure will continue to apply.

Slovenia UPDATE: Pošta Slovenije has advised that the Slovenian Government has extended the formal declaration of a national COVID-19 epidemic for another 30 days. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective December 18, 2020

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective December 18, 2020, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following, until further notice:

Central African Republic

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

Effective December 18, 2020, the Postal Service™ will resume acceptance of mail destined to the following country:’

Libya

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On December 17, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Samoa UPDATE: Samoa Post has advised that the state of emergency has been extended until January 16, 2021. As a result, all previous measures remain in place.

Slovakia UPDATE: Slovenská pošta has advised that, in order to combat the resurgence of the COVID-19 pandemic, the Slovakian Government announced a new lockdown from December 19th until at least January 10, 2021. During the lockdown, postal services will continue to function with restrictions. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovenská pošta is unable to guarantee compliance with the agreed standards. Therefore, the previously announced force majeure remains in place until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective December 11, 2020

Effective December 11, 2020, the Postal Service™ will resume acceptance of mail destined to the following:

Madagascar

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Updates Related to COVID-19

On December 10, 2020, the Postal Service™ received a notification from South African Post Office Ltd., the designated operator of South Africa, advising that international inbound postal operations are now running as normal. Outbound services to certain countries have also resumed, based on the availability of flights.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On December 8, 2020, the Postal Service™ received a notification from Latvijas Pasts, the designated operator of Latvia, advising that, the state of emergency has been extended until at least January 11, 2021. Force majeure is being extended until further notice and previous measures continue to apply regarding signature at delivery.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective December 4, 2020

Effective December 4, 2020, the Postal Service™ will resume acceptance of mail destined to the following:

Niger

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

On December 1, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

France UPDATE: La Poste has advised that the French President announced a gradual easing of lockdown measures in several phases up until at least January 20, 2021. As a result, delivery delays are possible and delivery standards cannot be guaranteed. Consequently, all previous measures will continue to apply and force majeure will remain in effect.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until December 31, 2020. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Netherlands UPDATE: PostNL has advised that, due to the ongoing COVID-19 situation in the Netherlands, the partial lockdown imposed by the Dutch Government on October 14, 2020, will remain in force until further notice. As a result, the previously announced restrictions for items requiring a signature will continue to apply. Consequently, PostNL may not be able to ensure that all the normal inbound and outbound mail standards are met.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective November 27, 2020

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective November 27, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following, until further notice:

Laos

Myanmar

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

On November 25, 2020, the Postal Service™ received a notification from Correos y Telégrafos, the designated operator of Spain, advising that in order to reduce the risk of transmission of COVID-19, the Spanish Government has extended the previously announced state of emergency until May 9, 2021 or a later date. Therefore, the situation of force majeure previously declared remains in place. As a result, Correos y Telégrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On November 12, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Belgium UPDATE: Bpost has advised that the Belgian Government announced a new lockdown which will run from November 2 until December 13, 2020 or later. The lockdown measures in place may result in processing and delivery delays of all types of items throughout the country. Until further notice, all letter-post, parcel-post and Express Mail Service (EMS) items requiring signature on delivery will be delivered with the postwoman or postman signing in place of the customer (but in their presence). Additionally, bpost cannot currently accept letter-post or parcel-post items for destinations to which there is no transport capacity. The list of available destination countries is subject to change daily and may be obtained at news.bpost.be/en-corona.

Lithuania UPDATE: AB Lietuvos pastas has advised that the government announced a three-week nationwide lockdown from November 7 to 29, which may be extended. To eliminate customer interaction at the doorstep and meet physical distancing requirements, AB Lietuvos pastas has suspended the collection of a signature on delivery for letter-post items and, wherever possible, is directing mail to parcel lockers for contact-free collection. Courier items are still delivered to the door, but the four last digits of the recipient’s ID document are recorded in place of a signature. These measures will affect the processing and delivery of all types of postal items. The usual service delivery standards still cannot be guaranteed, and force majeure remains in force.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On November 27, 2020, the Postal Service™ received a notification from Post Luxembourg, the designated operator for Luxembourg, advising that the Luxembourg Government enacted new restrictions due to a second wave of COVID-19. As a result, the post is unable to maintain compliance with delivery service standards and deadlines. For all letter-post, parcel-post and EMS items requiring signature on delivery, the addressee’s signature will be replaced by the postman/woman, together with delivery code, entered in the presence of the addressee.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

On November 19, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Malta UPDATE: MaltaPost has advised that due to the ongoing Covid-19 emergency, inbound and outbound letter post, parcel post and Express Mail Service (EMS) services continue to be severely affected as airline connectivity to Malta is operating at a very limited capacity. This disruption is expected to continue until airlines resume normal operations and sufficient transportation capacity becomes available. Consequently, given the current state of affairs, MaltaPost cannot guarantee delivery standards and times. Delays in the processing and delivery of mail are also to be expected throughout the islands of Malta, and compliance with quality of service standards will continue to be affected by force majeure.

Samoa UPDATE: Samoa Post has advised that the state of emergency has been extended until December 23, 2020. As a result, all previous measures remain in place.

Slovenia UPDATE: Pošta Slovenije has advised that the Slovenian Government has extended the formal declaration of a national COVID-19 epidemic until mid-December. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Pošta Slovenije is unable to guarantee compliance with the agreed standards. Therefore, the situation of force majeure previously declared will continue to apply until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective November 13, 2020

Effective November 13, 2020, the Postal Service™ will resume acceptance of mail destined to the following:

Cameroon

Laos

Mongolia

Myanmar (Burma)

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On November 10, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Denmark UPDATE: Post Danmark has advised that, owing to new measures implemented by the Danish Government in seven municipalities to minimize the spread of COVID-19, delays to delivery services are expected in the affected areas from November 9 until December 3, 2020. Quality standards for all products will be affected by this situation of force majeure.

Israel UPDATE: Israel Postal Company has advised that the lockdown declared by the Israeli health authorities is gradually being lifted, and the restrictions have been eased. However, items normally requiring the addressee’s signature upon delivery are being handed over without signature. The inclusion of a mobile phone number on items will speed up the process, enabling an SMS to be sent to the addressee instead of a written notice. Inbound and outbound mail is being processed from and to all destinations, depending on availability of flights in both directions. As a result, force majeure remains in place.

Latvia UPDATE: Latvijas Pasts has advised that a state of emergency has been declared by the Government of Latvia effective November 9, 2020 and is expected to remain in force until December 6, 2020 or later. During the state of emergency, postal services will continue to function with restrictions and items normally requiring the addressee’s signature upon delivery will be handed over without signature. These measures will affect the processing and delivery of all types of services, including outbound and inbound letter post, parcel post and EMS. As a result, a situation of force majeure is again invoked with respect to quality of service until the situation returns to normal.

Mexico UPDATE: Correos de México has advised that the Mexican customs authority will be operating with a reduced workforce until January 2021. As a result, delays are to be expected in the delivery of all types of mail.

Sri Lanka UPDATE: Department of Posts has advised that, owing to a second wave of the COVID-19 pandemic, new measures aiming to prevent further spread of the virus have been implemented in Sri Lanka. These new measures will continue to impact delivery standards for letter-post, parcel-post and EMS items. The Department of Posts is thus not able to guarantee that it will meet the agreed standards. However, all mail items sent to Sri Lanka will be processed and delivered, subject to certain restrictions imposed by the government. As a result, the previously announced force majeure remains until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Mail Service Updates Related to COVID-19

Up Date: Greece:

On November 6, 2020, the Postal Service™ received a notification from Hellenic Post (ELTA), the designated operator of Greece, advising that effective Saturday November 7, 2020, a lockdown will be implemented throughout the country in response to the COVID-19 pandemic. As a result, there will be a direct impact on the collection and delivery of inbound and outbound mail.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Suspension Notice – effective November 6, 2020

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective November 6, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following, until further notice:

French Guiana

Guadeloupe

Martinique

Reunion (Bourbon)

Saint Pierre and Miquelon (Miquelon)

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link:

https://postalpro.usps.com/international-refunds

International Mail Service Updates Related to COVID-19

Update: Italy

On November 5, 2020, the Postal Service™ received a notification from Poste Italiane, the designated operator of Italy, advising that based on the new measures put in force by the Italian Government to minimize the spread of COVID-19, Poste Italiane has restored the addressee’s signature upon delivery of parcels and registered and insured items whenever the addressee’s condition is fully compliant with the preventive measures in place. If the addressee’s condition does not allow safe delivery, a notice of delivery with instructions for item collection will be placed in the addressee’s mailbox. Quality standards for all products will continue to be affected by this force majeure until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On November 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Czech Republic UPDATE: Česká Pošta s.p. has advised that the Government of the Czech Republic has declared a state of emergency for the entire country until November 20, 2020. Česká Pošta is continuing to provide postal services, however, quality of service for all types of inbound and outbound mail (letter post, parcel post and EMS) cannot be guaranteed. As a result, force majeure remains in place with respect to quality of service.

Maldives UPDATE: Maldives Post has advised that the processing of all inbound mail (letter-post, parcel-post and EMS items) is now back to normal as of November 1, 2020. However, outbound mail (letter-post, parcel-post and EMS) for some countries is still temporarily suspended where flights from the Maldives are limited or cancelled.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On October 29, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

France UPDATE: La Poste has advised that the French President announced a new lockdown until at least December 1, 2020. As a result, La Poste will not be able to guarantee delivery standards or times. Delays in the processing and delivery of mail are to be expected throughout the country. Consequently, all previous measures will continue to apply and force majeure will remain in effect.

Poland UPDATE: Poczta Polska has advised that the measures aimed at slowing the spread of COVID-19 are still in force in Poland and will continue to affect its services. All previous measures remain in place, with the exception of insured parcel-post and EMS items addressed to persons in quarantine. For these items the addressee will be contacted by telephone if possible before attempted delivery. If it is not possible to deliver the item to the addressee, it will be returned to the post office for temporary storage, and no notice will be left. The delivery will be attempted again once the quarantine is over.

Samoa UPDATE: Samoa Post has advised that the state of emergency has been extended until November 22, 2020. As a result, all previous measures remain in place.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Effective October 30, 2020, the Postal Service™ will resume acceptance of mail destined to the following five (5) countries:

Cambodia

Honduras

Lebanon

Samoa

Turks & Caicos

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On October 27, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown ‎until November 1, 2020, or a later date to be communicated in due course.

Malaysia UPDATE: Pos Malaysia has advised that restrictions have been imposed in Selangor and Putrajaya starting on October 20, 2020 in order to manage the impact of the COVID-19 pandemic resulting in a reduction of workforce and processing capacity at Pos Malaysia’s office of exchange and hub at Kuala Lumpur International Airport. Significant processing delays for inbound international letter post, parcel post and Express Mail Service (EMS) items are expected. Domestic services and deliveries are still in operation; however, a situation of force majeure remains applicable with respect to quality of service and performance.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On October 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until November 1, 2020. Additionally, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Slovenia UPDATE: Pošta Slovenije has advised that Slovenia is experiencing a second wave of the coronavirus and that a 30-day state of coronavirus epidemic has been officially declared by the Slovenian government for the entire country, starting on October 19, 2020. As a result, the quality of service for all types of inbound and outbound mail (EMS, parcel post and letter post) cannot be guaranteed. The impact is expected to last until the end of the epidemic. For this reason, a situation of force majeure is again invoked with respect to quality of service until the situation is back to normal.

Thailand UPDATE: Thailand Post has advised that all postal services are back to normal as of October 21, 2020. However, delays are expected for outbound mail (letter post, parcel post and EMS), owing to the limited number of flights.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective October 23, 2020

Effective October 23, 2020, the Postal Service™ will resume acceptance of mail destined to the following four (4) countries:

Papua New Guinea

Solomon Islands

Syria

Vanuatu

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Effective October 16, 2020, the Postal Service™ will resume acceptance of mail destined to the following four (4) countries:

Azerbaijan

Iraq

Jordan

Uzbekistan

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On October 13, 2020, the Postal Service™ received a notification from New Zealand Post, the designated operator of New Zealand, advising that the Government of New Zealand communicated its decision to move the Auckland region down to Alert Level 1 of the national pandemic plan, meaning that all restrictions are lifted.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On October 5, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Estonia UPDATE: Estonian Post has advised that effective October 1, all inbound items will be delivered as follows:

delivery standards will be met as agreed;

boxable registered letters (under 2 cm thick) will be delivered to the addressee’s mailbox without a signature being collected; registered letters over 2 cm thick will be handed over at post offices;

all items requiring a signature will be delivered to the addressee; a photo will be taken of the address card signed by the addressee;

couriers will not enter addressees’ premises during delivery; all deliveries will be made outdoors.

Zimbabwe UPDATE: Zimbabwe Posts (Pvt) Ltd (Zimpost) has advised that effective October 1, 2020, both inbound and outbound mail will be handled in line with government measures and guidelines intended to curtail the spike in COVID-19 infections. As a result, Zimpost is still unable to guarantee delivery standards.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Australia Mail Processing Delays in Effect – October 2, 2020

The Postal Service™ received notice that Australia Post is experiencing processing delays in Perth due to an influx of volume that was rerouted there from Melbourne while it was under stage 4 lockdown status.

Australia Post is taking aggressive steps to address the issue, however, customers may experience temporary delays on mail items destined to these areas until the volume is cleared.

Furthermore, the stage 4 lockdown status in Melbourne has lifted and the rerouting of additional volume from Melbourne to Perth has ceased.

The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal.

On September 29, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Cyprus UPDATE: Cyprus Post has advised that a number of air carriers are once again operating flights to Cyprus. However, due to social distancing and other measures to combat the COVID-19 virus that remain in place, the delivery of postal items may still be subject to delays.

Peru UPDATE: Servicios Postales del Perú – SERPOST S.A, has advised that the current state of emergency remains in place until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On September 24, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

China UPDATE: China Post has advised that it is closing the case of force majeure and postal services are now back to normal.

Jamaica UPDATE: Jamaica Post has advised that the Government of Jamaica has extended the national curfew until October 7, 2020.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On September 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Canada UPDATE: Canada Post has advised that the delivery procedure changes previously announced remain in effect. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. Additionally, Canada Post has recently restored the 15-day limit for customers to retrieve their parcels after receiving a card with instructions. Items will be returned to the sender if they are not collected within 15 days. Force majeure remains for all international letter-post, parcel-post and Express Mail Service (EMS) items.

El Salvador UPDATE: Correos de El Salvador has advised that the government-mandated closure of El Salvador International Airport has had a direct impact on the receipt, processing and delivery of letter-post, parcel-post, EMS and registered items. El Salvador International Airport will gradually reopen to incoming and outgoing commercial flights effective September 19, 2020, and a normal flight schedule is expected to be operational by October 4, 2020. As a result, the processing and delivery of letter-post and registered items remain subject to delays.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On September 23, 2020, the Postal Service™ received a notification from Empresa de Correos de Honduras (Honducor), the designated postal operator of Honduras, advising that it has extended the suspension of postal services until October 4, 2020, or a later date to be communicated in due course.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective September 25, 2020

Effective September 25, 2020, the Postal Service™ will resume acceptance of mail destined to the following five (5) countries:

Bolivia
Ecuador
Kiribati
Kyrgyzstan
Venezuela

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Effective September 18, 2020, the Postal Service™ will resume acceptance of mail destined to the following eight (8) countries:

Bahamas

Eswatini (Swaziland)

Bhutan

Lesotho

Botswana

Malawi

Cayman Islands

South Africa

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On September 15, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown ‎until September 20, 2020, or a later date to be communicated in due course.

Hong Kong UPDATE: Hongkong Post has advised that the measures taken to limit the spread of COVID-19 have been lifted and the force majeure situation previously announced is closed as of September 15, 2020.

Israel UPDATE: Israel Postal Company has advised that, owing to increasing COVID-19 cases, the Government of Israel and the country’s health authorities have declared a general lockdown for the whole country effective September 18, 2020 through October 11, 2020. Postal services will continue to function with restrictions and items normally requiring the addressee’s signature upon delivery will be handed over without signature. Delays should be expected in the processing and delivery of all types of letter-post, parcel-post and EMS items. All previously issued restrictions regarding service standards continue to apply and force majeure remains in effect.

Poland UPDATE: Poczta Polska has advised that the measures aimed at slowing the spread of COVID-19 are still in force in Poland, and will continue to affect its services. As a result, all previous measures for items requiring a signature remain in place.

On September 14, 2020, the Postal Service™ received a notification from Jamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has extended the national curfew until September 23, 2020. Therefore, the processing and delivery of mail along with responses to online customer inquiries may be delayed. Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Effective September 11, 2020, the Postal Service™ will resume acceptance of mail destined to the following country

Cook Islands

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

Effective September 4, 2020, the Postal Service™ will resume acceptance of mail destined to the following six (6) countries:

Fiji

French Guiana

Kosovo

Mauritania

Sudan

Tonga

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Service Suspension Notice – effective September 4, 2020

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective September 4, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice

Lesotho

Niger

Swaziland

Western Samoa

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

On September 3, the Postal Service™ received a notification from Philippine Postal Corporation, the designated operator for Philippines, advising that the period of community quarantine has been extended through September 30, 2020, for various areas. All previous measures remain in place.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Effective August 28, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States.

Customers are asked to refrain from mailing items addressed to the following country, until further notice

Bhutan

Effective August 28, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice

Lebanon

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On August 26, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Jamaica UPDATE: Jamaica Post has advised that as a result of the national curfew imposed until September 2, 2020, processing and delivery of mail along with responses to online customer inquiries may be delayed. Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Philippines UPDATE: Philippine Postal Corporation has advised that the period of community quarantine has been extended through August 31, 2020, for various areas. All previous measures remain in place.

International Mail Service Updates Related to COVID-19

On August 25, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown ‎until September 6, 2020 or a later date to be communicated in due course.

Israel UPDATE: Israel Postal Company has advised that the restriction of physical distancing between postal employees and customers remain in place. Therefore, delays may continue to occur in the processing and delivery of all types of letter-post, parcel-post and EMS items. In addition, Israel Postal Company requests the addressees’ mobile phone numbers to be displayed on items so that customers can be contacted by SMS to improve the delivery process. All previously issued restrictions regarding addressee signature and service standards continue to apply and force majeure remains in effect.

Spain UPDATE: Correos y Telégrafos has advised that it is now able to send mail to the majority of countries and territories with which routes are open. Nevertheless, problems persist with regard to the capacity, frequency and regularity of international flights. Therefore, the situation of force majeure previously declared remains in place. Consequently, until further notice, Correos y Telégrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On August 21, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Vietnam UPDATE: VNPost has advised that force majeure continues to apply with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items.

Bhutan UPDATE: Bhutan Post has advised that in an effort to contain the local transmission of the novel coronavirus (COVID-19), the Royal Government of Bhutan has declared a nationwide lockdown until further notice. Therefore, Bhutan Post is suspending daily domestic and international mail operations. Service quality and severe delays on inbound and outbound mail are to be expected until the lockdown is lifted and normal transport capacity becomes available. As a result, Bhutan Post has declared a situation of force majeure in relation to all international letter-post, parcel-post and EMS services.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

Effective August 21, 2020, the Postal Service™ will resume acceptance of mail destined to the following fifteen (15) countries:

Angola

Bermuda

Cameroon

Democratic Republic of the Congo

Dominica

Dominican Republic

French Polynesia

Gambia

Guyana

Haiti

Ivory Coast

Rwanda

Tanzania

Uganda

Zimbabwe

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Service Impacts – Country Suspensions as of August 14, 2020

Effective August 14, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Syria

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

International Service Impacts – Country Suspensions as of August 14, 2020

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Syria

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds

Effective August 14, 2020, the Postal Service™ will resume acceptance of mail destined to the following countries:

Costa Rica

Guatemala

Samoa

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On August 12, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Cape Verde UPDATE: Correios de Cabo Verde has advised that following the Government of Cape Vert’s announcement of the end of the lockdown, normal inbound and outbound mail operations have resumed and there are no longer any restrictions on the acceptance of postal items.

New Zealand UPDATE: New Zealand Post has advised that, as a result of a confirmed community outbreak of COVID-19 in Auckland after 102 days without community transmission, the New Zealand Government has moved the Auckland region to national COVID-19 Alert Level 3 from Wednesday, August 12, 2020, provisionally until Friday, August 14, 2020. The rest of New Zealand has moved to COVID-19 Alert Level 2 for the same period. New Zealand Post will continue domestic and international inbound/outbound operations as was the case during the previous heightened COVID-19 alert levels in New Zealand between March and June 2020. Contactless delivery and pick up processes apply, with delivery staff capturing the name of the receiving customer to avoid physical contact. Given the current restrictions, New Zealand Post can no longer guarantee service delivery standards for letter-post, parcel-post and EMS items, and is invoking force majeure until further notice.

Portugal UPDATE: CTT Correios de Portugal has advised that a state of alert is in force throughout the country until further notice. Impacts on quality of service and on the processing and delivery of all types of mail, including outbound and inbound EMS, parcel post and letter post should be expected. As a result, the previously invoked force majeure remains in effect.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On August 11, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown ‎until August 23, 2020 or a later date to be communicated in due course.

Philippines UPDATE: Philippine Postal Corporation has advised that the period of community quarantine has been extended through August 18, 2020 for various areas. However, all post offices remain open and the international mail processing centres continue to operate with a skeleton workforce. Consequently, delays are expected in the processing and delivery of all inbound international postal items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On August 10, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Hong Kong UPDATE: Hongkong Post has advised that the special working arrangements have been extended until August 16, 2020. Force majeure remains and is affecting the processing and delivery of all types of mail, including outbound and inbound Express Mail Service (EMS), parcel-post and letter-post services, with an impact on quality of service.

Mali UPDATE: La Poste du Mali has advised that normal postal services have resumed as of Wednesday, August 5, 2020.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective August 7, 2020

Effective August 7, 2020, the Postal Service™ will resume acceptance of mail destined to the following country:

New Caledonia

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Service Impacts – Country Suspensions as of August 7, 2020

Effective August 7, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Bahamas

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

On August 3, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Hong Kong UPDATE: Hongkong Post has advised that the special working arrangements has been extended until August 9, 2020. Force majeure remains and is affecting the processing and delivery of all types of mail, including outbound and inbound Express Mail Service (EMS), parcel-post and letter-post services, with an impact on quality of service.

Peru UPDATE: Servicios Postales del Perú – SERPOST S.A, has advised that the national state of emergency has been extended until August 31, 2020 and force majeure remains.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On August 7, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Brazil UPDATE: Correios has advised that the previous measures implemented and force majeure invoked with regard to COVID-19 remain in place.

Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72 has advised that the Colombian Government has extended the period of mandatory preventative isolation until September 1, 2020. The postal service will continue to provide mail services, however, significant delays of international inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items should be expected. As a result, force majeure remains.

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown ‎until August 9, 2020 or a later date to be communicated in due course.

Lebanon UPDATE: LibanPost has advised that it is planning to resume postal services as of Monday, August 10, 2020.

Trinidad and Tobago: Trinidad and Tobago Postal Corporation (TTPost) has advised that due to border closures in an effort to limit the spread of COVID-19, postal service quality for international inbound and outbound services and service delivery standards cannot be guaranteed until further notice. TTPost is therefore declaring a situation of force majeure for all categories of inbound and outbound letter-post and parcel-post items.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

On July 30, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that it has extended the suspension of postal services until August 2, 2020, or a later date to be communicated in due course.

Lebanon UPDATE: LibanPost has advised that due to the latest increase in the number of Covid-19 cases, the Lebanese Government has declared a complete lockdown in the country from Thursday, July 30 to Monday, August 3 (end of day) and from Thursday, August 6 to Monday, August 10 (end of day). However, during this period post offices and distribution networks will remain open and continue to process inbound and outbound mail with reduced capacity which will affect service quality of all mail classes (letter-mail, parcels and EMS).

Pakistan: Pakistan Post has advised that measures taken to prevent the spread of COVID-19 in Pakistan will have a major impact on operations and, consequently, on quality of service for all inbound letter post, parcel post and Express Mail Service (EMS) items. For this reason, service delivery standards cannot be guaranteed, and force majeure is declared until the situation returns to normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective July 31, 2020

Effective July 31, 2020, the Postal Service™ will resume acceptance of mail destined to the following country:

Nepal

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

The following countries have provided updates to certain mail services:

Hong Kong UPDATE: Hongkong Post has announced special working arrangements have been imposed in an effort to reduce the risk of the spread of COVID-19. These measures will affect the quality of all Hongkong Post’s services including the processing and delivery of outbound and inbound letter-post, parcel-post and Express Mail Service (EMS) items until July 26, 2020.

Indonesia UPDATE: Pos Indonesia has advised that due to insufficient means of transportation, distribution of inbound mail to remote customs and delivery offices is still subject to delays and therefore cannot guarantee the quality of service or delivery standards for letter-post, parcel-post and EMS items. As a result, all previously issued restrictions regarding suspension of signature at time of delivery and service standards continue to apply and force majeure remains in effect.

Maldives UPDATE: Maldives Post has advised that due to the resumption of limited international flights, service for outbound letter post, parcel post and EMS items is gradually returning to normal.

Togo UPDATE: The Togo Postal Corporation has advised that it has restored some of its capacity to process inbound and outbound items. However, due to suspension or cancellation of some flights and limited transport capacity, delivery times remain impacted and may be delayed. The Togo Postal Corporation therefore cannot guarantee that processing standards for the different categories of items will be met.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective July 24, 2020

Effective July 24, 2020, the Postal Service™ will resume acceptance of mail destined to the following six (6) countries:

Argentina
Chile
Colombia
Paraguay
Peru
Uruguay

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Service Resumption Notice – effective July 17, 2020

Effective July 17, 2020, the Postal Service™ will resume acceptance of mail destined to the following twenty-four (24) countries:

Bahrain	Ethiopia	Lebanon	Pakistan
Benin	Faroe Island	Lesotho	St. Marten
Burkina Faso	Ghana	Maldives	Sri Lanka
Burundi	Grenada	Mozambique	Suriname
Cape Verde	Guinea Bissau	Namibia	Swaziland (Eswatini)
Curacao	Kenya	Nigeria	Zambia

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.These service resumptions affect the following mail classes: Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On July 15, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Djibouti UPDATE: Djibouti S.A. has advised that postal services will return to normal effective July 17, 2020.

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that the suspension of postal services has been extended until July 19, 2020, or a later date to be communicated in due course.

Malta UPDATE: MaltaPost has advised that the collection of signature on delivery resumed as of July 1, 2020 for all items requiring signature. Confirmation of deliveries will be provided via the usual tracking event scans for products that allow tracking. Due to the cancellation of international flights, MaltaPost is still unable to guarantee quality of service and delivery standards for letter-post, parcel-post and Express Mail Service (EMS) items. Force majeure remains until further notice.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective July 10, 2020

Effective July 10, 2020, the Postal Service™ will resume acceptance of mail destined to the following countries:

Bahamas
Bangladesh
Egypt
India
Guatemala
Kuwait
Oman
Philippines
Thailand
Senegal
UAE

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On July 3, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Montenegro UPDATE: Montenegro Post has advised that all conditions are back to normal and, therefore, it is able to send and receive items without restrictions.

Jamaica UPDATE: Jamaica Post has advised that although operational activities have been partially restored, normal delivery standards, especially for EMS deliveries, cannot be fully met. Jamaica Post will provide notification when the situation has returned to normal.

Tunisia UPDATE: La Poste Tunisienne is accepting inbound mail originating from all countries and is delivering it in accordance with the measures put into place by the Tunisian government to limit the spread of COVID-19. While every effort is being made to resume domestic and international postal services, La Poste Tunisienne continues to be unable to guarantee delivery deadlines and quality standards for all types of products, in accordance with the force majeure declared on March 17, 2020. This will continue to be the case until services and regular flight plans to all destinations have resumed as normal.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

These service updates affect Priority Mail Express International^® (PMEI), Priority Mail International^® (PMI), First-Class Mail International^® (FCMI), First-Class Package International Service^® (FCPIS^®), International Priority Airmail^® (IPA^®), International Surface Air Lift^® (ISAL^®), and M-Bag^® items.

International Service Resumption Notice – effective July 2, 2020

Effective July 2, 2020, the Postal Service™ will resume acceptance of mail destined to the following countries:

Algeria
Egypt
Kazakhstan
Morocco
Qatar
Tunisia

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

International Mail Service Disruptions Due to COVID-19

On June 26, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Albania UPDATE: Albanian Post has advised that the Albanian Government has now declared the state of emergency to be over, but is continuing to enforce measures aimed at minimizing the spread of COVID-19. Albanian Post’s operations are returning to normal, however, transport capacity remains variable and liable to change from day to day.Although Albanian Post is endeavouring to meet delivery standards for letter-post, parcel-post and Express Mail Service (EMS) items, force majeure remains.

Poland UPDATE: Poczta Polska has advised that there are not any significant changes. Registered items that do not require proof of delivery will be delivered to the recipient’s mailbox. Parcels, insured parcels and EMS requiring signature, will be delivered with signature. If the mailer refuses to sign, the mail carrier will record the last four digits from the ID document, as well as the type of ID and the exact name of the receiver.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective June 26, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Cambodia
Dominica

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Due to COVID-19, international shipping has been suspended to many countries. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended.

Effective June 26, 2020, the Postal Service™ will resume acceptance of mail destined to the following countries:

British Virgin Islands
Saudi Arabia

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On June 19, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have provided updates to certain mail services:

Estonia UPDATE: Estonian Post has advised that the Estonian Government ended the state of emergency on May 17, 2020 and all postal services have resumed. Signature and delivery standards will be met as agreed.

Maldives UPDATE: Maldives Post has advised that they are extending the suspension of all postal operations until June 30, 2020, or a later date to be communicated in due course. Therefore, all previously announced measures, including force majeure, continue to apply.

Unless otherwise noted, service updates to a particular country do not affect delivery of military and diplomatic mail.

The DMM Advisory will continue to update mailers regarding new service disruptions as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm

On June 18, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Indonesia UPDATE: Pos Indonesia has advised that the Jakarta office of exchange (IDKTC) has resumed its operational activities as of June 18, 2020.

Lithuania UPDATE: Lithuania Post has advised that the Lithuanian Government has lifted the quarantine regime as of June 17, 2020. However, measures to prevent the spread of COVID-19 may still result in staff shortages or temporary suspension of the work of some post offices. Lithuania Post will continue to provide services according to safety guidelines, but all letter-post, parcel-post and Express Mail Service (EMS) items requiring signature on delivery will be delivered to the addressees directly, and addressee signatures will be collected (except in cases where the addressee is isolating). Operational conditions remain difficult (with cancellation of international flights, etc.), and may cause delays. Accordingly, the usual service delivery standards still cannot be guaranteed, and force majeure remains in effect.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.\

On June 10, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

On June 15, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Maldives UPDATE: Maldives Post has advised that they are extending the suspension of all postal operations until June 18, 2020, or a later date to be communicated in due course. Therefore, all previously announced measures, including force majeure, continue to apply.

United Kingdom UPDATE: Royal Mail Group has advised that Saturday deliveries of untracked letters and small packets have resumed as of June 13, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following countries have suspended certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that it has extended the suspension of postal services until June 14, 2020, or a later date to be communicated in due course.

Latvia UPDATE: Latvijas Pasts has advised that the Latvian Government lifted the state of emergency effective June 10, 2020. However, for international mail, owing to the cancellation of flights, the processing of postal items may still be subject to significant delays. Latvijas Pasts is continuing to accept outbound postal items destined for all countries and is sending them via alternative routes as required. Therefore, the situation of force majeure declared by Latvijas Pasts remains in effect and all previous announcements including no guarantee of service delivery standards and significant delays continue to apply until the situation returns to normal.

Spain UPDATE: Correos y Telégrafos has advised that the Spanish Government has extended the state of alert until June 21, 2020 and the previously declared force majeure remains in effect. Consequently, until further notice, Correos y Telégrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

On June 4, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Czech Republic: Česká Pošta s.p. has advised that owing to the cancellation and postponement of flights, the processing of inbound and outbound items may be subject to significant delays. Consequently, Česká Pošta has declared a situation of force majeure and delays in delivery of letter-post, parcel-post and Express Mail Service (EMS) items may occur.

France UPDATE: La Poste has advised that the French Government has extended the measures aimed at combating the spread of COVID-19 until July 10, 2020. La Poste is affected by these measures and cannot guarantee meeting normal delivery times in certain regions. Additionally, La Poste requests to avoid mailing large or heavy parcels exceeding 44 lbs (20 kg) in weight or whose longest dimension exceeds 39 inches and/or whose three dimensions combined exceed 59 inches (i.e. L+W+H equals less than 59 inches). Delays in delivery should be expected and force majeure remains in effect.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

On June 2, 2020, the Department of Defense notified the Postal Service™ that effective June 4, 2020, the temporary service suspension to the DPO ZIP codes listed below will be LIFTED:

City State ZIP Code City State ZIP Code City State ZIP Code

DPO AE 09283-9997 DPO AE 09820-9997 DPO AE 09860-9997

DPO AE 09488-9997 DPO AE 09828-9997 DPO AE 09864-9997

DPO AE 09489-9997 DPO AE 09831-9997 DPO AE 09867-9997

DPO AE 09734-9997 DPO AE 09846-9997 DPO AE 09869-9997

DPO AE 09813-9997 DPO AE 09854-9997 DPO AP 96532-9997

DPO AE 09817-9997 DPO AE 09857-9997

Additionally, on June 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that it has extended the suspension of postal services until June 7, 2020, or a later date to be communicated in due course.

Israel UPDATE: Israel Postal Company has advised that owing to the cancellation and postponement of flights, the processing of outbound items may be subject to significant delays. In addition, although the situation is returning to normal, for safety reasons, all inbound letter-post, parcel-post and EMS items requiring signature on delivery remains suspended and the previous established procedure to leave the item at the door after being scanned and photographed to ensure that delivery has been made, and if possible, record the name of the addressee, continues. Consequently, the situation of force majeure remains in effect and delays may occur in the treatment and delivery of all types of letter-post, parcel-post and Express Mail Service (EMS) items.

Nepal UPDATE: Nepal Post has advised that the suspension of all postal operations has been extended until June 14, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective May 29, 2020

Effective May 29, 2020, the Postal Service™ will resume acceptance of mail destined to the following country:

Cambodia

International Service Resumption Notice – effective May 26, 2020

On May 26, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have announced service disruptions:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that it has extended the suspension of postal services until May 31, 2020, or a later date to be communicated in due course.

Peru UPDATE: Servicios Postales del Perú – SERPOST S.A, has advised that the suspension of all postal operations has been extended until further notice.

Slovenia UPDATE: Slovenia, Pošta Slovenije, has advised that postal services are now returning to normal. The sending of outbound mail (letter-post, parcel-post and EMS items) will resume gradually, depending on the availability of flights and transport capacity. All postal items will continue to be delivered in line with national health guidelines. Registered letters, parcels and EMS items will be delivered and a signature collected whilst respecting social distancing measures. Consequently, the situation of force majeure will remain in effect until June 1, 2020.

Spain UPDATE: Correos y Telégrafos has advised that the Spanish Government has extended the state of alert until June 7, 2020, or later, and the previously declared force majeure remains in effect. Consequently, until further notice, Correos y Telégrafos remains unable to guarantee quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items) and compliance with delivery standards for items requiring signature.

Effective May 22, 2020, the Postal Service™ will resume acceptance of mail destined to the following countries:

Antigua and Barbuda
Aruba
Barbados
Belize
Colombia
Jamaica
New Caledonia
Nicaragua
Trinidad and Tobago

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Turkmenistan

In addition, effective May 22, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Brunei
Cambodia
Uzbekistan

On May 18, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Maldives UPDATE: Maldives Post has advised that they are extending the suspension of all postal operations until May 28, 2020, or a later date to be communicated in due course. Therefore, all previously announced measures, including force majeure, continue to apply.

Nepal UPDATE: Nepal Post has advised that the suspension of all postal operations has been extended until June 2, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

International Service Resumption Notice – effective May 15, 2020

Effective May 15, 2020, the Postal Service™ will resume acceptance of mail destined to the following countries:

Bosnia and Herzegovina
Estonia
Moldova
Montenegro

The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to normal.

On May 8, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have announced service disruptions:

France UPDATE: La Poste has advised that the French Government has extended the measures aimed at combating the spread of COVID-19 until July 10, 2020. La Poste is affected by these measures and cannot guarantee meeting normal delivery times in certain regions. Additionally, La Poste requests to avoid mailing large or heavy parcels exceeding 33 lbs. (15 kg) or larger than 12.5 x 9.4 x 9.4 inches (32 cm x 24 cm x 24 cm) until the situation returns to normal.

Russian Federation UPDATE: Russian Post has advised that, owing to the measures taken by the Russian government to limit the spread of COVID-19, air connections between the Russian Federation and other countries have been significantly reduced, thus resulting in continued service delays.

On April 27, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Nepal UPDATE: Nepal Post has advised that the suspension of all postal operations has been extended until May 15, 2020.

Peru UPDATE: Servicios Postales del Perú – SERPOST S.A, has advised that the suspension of all postal operations has been extended until May 10, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following countries have announced service disruptions:

Albania: Albanian Post advises that the Government of Albania has extended the state of emergency until June 26, 2020. As a result, Albanian Post is declaring a situation of force majeure with regard to all letter-post and parcel-post items. Customers should expect delivery delays for all items destined to Albania. Furthermore, Albanian Post has ceased to accept EMS items within its network, and letter-post and parcel-post items will be accepted only for those destinations where transport capacity is available.

Country Suspensions as of April 24, 2020

The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 24, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:

Dominican Republic

In addition, effective April 24, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Customers are asked to refrain from mailing items addressed to the following countries, until further notice:

Algeria
Antigua & Barbuda
Argentina
Aruba
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Chile
Burkina Faso
Colombia
Egypt
Ethiopia
Estonia
Faroe Island
Ghana
Grenada
Haiti
Iraq
Israel
Jamaica
Kazakhstan
Liberia
Nicaragua
Nigeria
Pakistan
Philippines
Qatar
Sierra Leon
St. Marten
Mauritania
Montenegro
Morocco
Suriname
Trinidad & Tobago
Tunisia
Turks & Caicos

International Mail Service Disruptions Due to COVID-19

On April 22, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have announced service disruptions:

Australia UPDATE: Australia Post has advised that they are declaring a situation of force majeure for all inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items until further notice. Customers should expect delivery delays.

Georgia UPDATE: Georgian Post has advised that the Government of Georgia has extended the measures aimed at reducing the spread of COVID-19 until May 22, 2020. The declaration of force majeure therefore remains in effect and unchanged. Customers should expect delays for inbound and outbound letter-post, parcel post and EMS items.

On April 20, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Cayman Islands UPDATE: The Cayman Islands Postal Service has advised that the suspension of all postal operations has been extended until May 4, 2020.

Curaçao UPDATE: Cpost International N.V. has advised that the suspension of all postal operations has been extended until April 27, 2020.

France UPDATE: La Poste has advised that the French Government has extended the measures aimed at combating the spread of COVID-19 until May 11, 2020. As previously advised, La Poste has suspended the following services; signature on delivery, International Surface Airlift (ISAL), M-bags, returns, and International Business Reply Service (IBRS). Additionally, items weighing less than 33 lbs. (15 kg) and with a maximum package size of 12.5 x 9.4 x 9.4 inches (32 cm x 24 cm x 24 cm) will be delivered by its commercial network. All other packages will be subject to delayed service.

Maldives UPDATE: Maldives Post has advised that the suspension of all postal operations has been extended until May 3, 2020, or a later date to be communicated in due course.

Rwanda UPDATE: The National Postal Corporation (Iposita) has advised that the suspension of all postal operations has been extended until April 30, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following countries have announced service disruptions:

Jordan: Jordan Post Company has advised that, owing to measures taken to limit the spread of COVID-19, its ability to send outbound letter and parcel mail is currently limited to items for Turkey, Saudi Arabia, the United Arab ‎Emirates and the United Kingdom only. Express Mail Service (EMS) is available internationally to all destinations other than India. Additionally, all items destined to Jordan are being sanitized, and no signatures are being required for letter-post, parcel-post or EMS items.

Portugal UPDATE: CTT Correios de Portugal has advised that the Portuguese Government has extended the measures aimed at combating the spread of COVID-19 until May 2, 2020. This includes changes for items that require signature on delivery and declaration of force majeure. Mailers should expect delivery delays.

On April 15, 2020, the US Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Honduras UPDATE: Empresa de Correos de Honduras (Honducor) has advised that they are extending the suspension of mail services until April 19, 2020, or a later date to be communicated in due course.

Mauritius UPDATE: Mauritius Post has advised that they are extending the suspension of mail services until May 4, 2020.

Nepal UPDATE: Nepal Post has advised that they are extending the suspension of mail services until April 30, 2020.

Sri Lanka UPDATE: Department of Posts has advised that they are extending the suspension of mail services until April 20, 2020.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following countries have announced service disruptions:

Colombia UPDATE: Servicios Postales Nacionales S.A. 4-72, has advised that, owing to the emergency resulting from the spread of the novel coronavirus (COVID-19), there continues to be significant delays in all of its international inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items.

Georgia UPDATE: Georgian Post has advised that the Government of Georgia has decided to extend the measures aimed at reducing the spread of COVID-19 until May 10, 2020. This includes the suspension of signature service and suspension of service standards.

Ireland UPDATE: An Post, has advised that owing to the cancellation of numerous international flights, it is currently limited in its ability to send outbound mail (letter-post, parcel-post and EMS items) to some countries and ceasing to accept mail destined for those countries until further notice. Details of these destinations can be found at https://www.anpost.com/Coronavirus/Mails-Parcels-services. As of April 15, An Post is sending only letters, large envelopes and packets to the United States; no parcels.

Italy UPDATE: Poste Italiane has advised that the Italian Government has extended the measures aimed at minimizing the spread of COVID-19 until May 3, 2020. This includes the suspension of signature service and service standards; limitations on the size and weight of parcels; and changes to the number delivery attempts that will be made before a package is returned to sender.

Jamaica UPDATE: Jamaica Post has advised that the suspension of service standards has been extended until further notice.

United Arab Emirates UPDATE: Emirates Post has advised that it is carrying out contactless deliveries during the COVID-19 pandemic. Deliveries to the addressee’s home require the courier to confirm the recipient’s name by asking to see ID, recording name and releasing item to recipient.

On April 9, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have announced changes to previously announced service disruptions:

Latvia UPDATE: Latvijas Pasts has advised that the state of emergency has been extended until at least May 12, 2020. Therefore, the situation of force majeure previously declared by Latvijas Pasts is being extended until further notice. Latvijas Pasts can no longer guarantee service delivery standards and significant delays should be expected.

Montenegro UPDATE: Montenegro Post has advised that it is now able to send mail to: Austria, Bosnia and Herzegovina, Croatia, Italy, Serbia and Slovenia. Furthermore, it is able to accept all inbound mail from: Croatian Post, Croatian Post Mostar, Post of Serbia and Pošta Slovenije.

Netherlands UPDATE: PostNL has advised that effective March 16, 2020 alternative proofs of delivery were implemented for all international inbound items that would normally require a signature. Alternatives include: signature of the delivery person, the last three digits of the addressee’s identification card, or simply a proof of delivery scan event. This temporary measure will be effective until further notice.

Papua New Guinea UPDATE: Post PNG has advised that the measures taken to minimize the spread of COVID-19 have been extended for a further two months, until June 1, 2020.

On April 7, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following country has suspended certain mail services:

Cayman Islands UPDATE: The Cayman Islands Postal Service has advised that the suspension of all postal operations has been extended until April 20, 2020.

French Polynesia UPDATE: OPT PF – FARE RATA has advised that it is currently unable to accept letter-post, parcel-post or Express Mail Service (EMS) items until national and international flights have resumed.

Malawi: Malawi Post Corporation (MPC) has advised that, owing the grounding of flights into and out of Malawi by its partner airline because of the COVID-19 pandemic, MPC is suspending international mail operations until further notice. MPC is therefore declaring a situation of force majeure. It is unable to guarantee outbound and inbound mail standards for all categories of mail (letter-post and parcel-post items).

Mongolia UPDATE: Mongol Post has advised that all international flights to and from Ulaanbaatar are suspended until April 30, 2020, or later. Its international mail center will remain closed until May 1, 2020.

Samoa UPDATE: Samoa Post has advised that the suspension of all postal operations has been extended until further notice.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

The following countries have announced service disruptions:

Curaçao: Cpost International N.V. has advised that the Government of Curaçao has suspended all inbound and outbound international flights which is having a direct impact on service quality for both international inbound and outbound services. Cpost International is experiencing significant disruption to its daily operations and is therefore declaring a situation of force majeure and ceasing to accept inbound letter-post and parcel-post items until sufficient transport capacity becomes available. It will continue to provide restricted postal services. This means that it is unable to guarantee delivery standards for letter-post, parcel-post and EMS items. Signatures will no longer be requested for any deliveries, and no proof of delivery can be provided until further notice.

Nepal UPDATE: Nepal Post has advised that the lockdown has been extended until April 15, 2020. These measures have a significant impact on the collection, transmission and delivery of all postal products.

Portugal UPDATE: CTT Correios de Portugal has advised that the state of emergency has been extended until at least April 17, 2020 and additional precautionary measures have been implemented. Registered mail is now deposited in mailboxes, with the exception of registered mail with associated special services. Instead of collecting the recipient’s signature, the mail carrier will ask for the recipient’s name, and will enter this information, followed by “CV19” or “Contingência”, in the signature field on the handheld device. Items subject to a delivery notice are now available for collection at post offices for a period of 15 working days. The situation of force majeure has been extended until further notice. Further, CTT Correios de Portugal is unable to dispatch postal items to many destinations. Please visit www.ctt.pt/transversais/alertas-envios-internacionais#fndtn-tab1 for up-to-date information on the countries concerned.

Togo: The Togo Postal Corporation has advised that the Togolese Government has declared a curfew and modified working hours. It has also suspended commercial flights to and from most other countries, restricted movements around Togo and closed land borders, and is promoting social distancing. These various measures will impact he collection, transmission and delivery of mail. Consequently, the Togo Postal Corporation will no longer be able to fulfil its obligations in terms of mail processing standards, or guarantee quality of service for letter-post, parcel-post or EMS items, until the situation returns to normal. It is therefore declaring a case of force majeure for all categories of inbound and outbound mail, though it will carry on providing postal services as far as it is able to.

Temporary Service Suspension

The US Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 7, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where air and sea transportation is unavailable due to widespread cancellations and restrictions into the area. Customers are asked to refrain from mailing items addressed to any of the following countries, until further notice:

Angola
Benin
Bosnia and Herzegovina
Cameroon
Cook Islands
Costa Rica
The Gambia
Guatemala
Kyrgyzstan
Laos
Lebanon
Malawi
Moldova
Mozambique
Papua New Guinea
Paraguay
Republic of the Congo
Senegal
Seychelles
Solomon Islands
Sudan
Tajikistan
Tanzania
Timor-Leste
Tonga
Uganda
Uruguay
Vanuatu
Venezuela

These service disruptions affect Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service®, International Priority Airmail®, International Surface Air Lift®, and M-Bag® items.

For already deposited items, other than Global Express Guaranteed®, Postal Service employees must endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may re-mail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Effective April 3, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States. Customers are asked to refrain from mailing items addressed to any of the following countries, until further notice:

Botswana
Cayman Islands
Chad
Ecuador
Fiji
French Polynesia
Honduras
India
Kuwait
Libya
Madagascar
Maldives
Mongolia
New Caledonia
Panama
Peru
Samoa
Saudi Arabia
South Africa
Boliva
Sri Lanka
22. Zimbabwe

On April 3, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following country has suspended certain mail services:

Maldives UPDATE: Maldives Post has advised that the Government of the Maldives has decided to extend the measures adopted as a precaution against the spread of the global coronavirus (COVID-19) pandemic. Therefore, Maldives Post is suspending the processing of all inbound and outbound mail (letter-post, parcel post and EMS items) from March 19, 2020 to April 11, 2020. This will have a major impact on operations and, consequently, on quality of service for all types of mail. The disruption is expected to continue until the epidemic is over. Consequently, service delivery standards cannot be guaranteed, and a situation of force majeure has been declared.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Until further notice, as a convenience for our customers, the Postal Service will continue to accept and process mail destined for the Maldives. This mail will be held within our network and will be delivered once mail service is restored.

The following countries have announced service disruptions:

Guatemala: The General Directorate of Posts and Telegraphs has advised that, as part of government measures to prevent the spread of COVID-19, it is operating with 50% of its normal staff until April 12, 2020 (subject to extension). All post offices have been closed, and only home deliveries are being provided by the reduced staff, with appropriate steps taken to protect employees and customers. These measures will result in delays to deliveries, quality of service for all types of inbound and outbound mails is affected, and service delivery standards cannot be guaranteed. Therefore, the General Directorate of Posts and Telegraphs is declaring a situation of force majeure with regard to quality of service until the situation returns to normal.

Italy UPDATE: Poste Italiane has advised that the Italian Government has decided to extend the measures aimed at minimizing the spread of COVID-19 until April 13, 2020.

Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has decided to extend the sanitary curfew for at least two more weeks, i.e. until April 15, 2020. All post offices nationwide are closed and all classes of mail will be subject to delays. All inquiries, including those handled electronically through the Internet-based systems for parcel-post, EMS and registered items, are liable to be disrupted. Also, call agents may not be able to deal with telephone inquiries. To eliminate customer interaction at the door and in accordance with physical distancing requirements, Mauritius Post has suspended the collection of a signature on delivery of registered postal items, until further notice. Owing to the suspension and cancellation of many flights to and from Mauritius, severe delays for all outbound and inbound mails (letter-post, parcel-post and EMS) are to be expected until sufficient transport capacity becomes available. Therefore, quality of service for all types of inbound and outbound mail is affected, and service delivery standards, which fall under the already invoked case of force majeure with regard to quality of service, cannot be guaranteed until the situation returns to normal.

South Korea: Korea Post has advised that, owing to the suspension of flights, the processing of outbound mail destined to: Costa Rica, the Dominican Republic, Hawaii (United States of America), Iceland, the Netherlands, Portugal, Qatar, Turkey, Uganda and Zambia has been suspended from April 3 2020 (April 2 in the case of Qatar) until further notice. The current situation will also have repercussions in terms of quality of service for all types of inbound and outbound mail. Korea Post can no longer guarantee quality of service standards. It is therefore declaring a situation of force majeure for all types of postal services in relation to the suspension of outbound mail to the above-mentioned destinations until the situation has returned to normal.

On April 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have announced service disruptions:

Estonia UPDATE: Estonian Post has advised that the Government of Estonia declared a state of emergency due to last until May 1, 2020. Estonian Post therefore wishes to inform its partners of some temporary changes to the services provided. Estonian Post can no longer guarantee the service delivery standards and is declaring a situation of force majeure.

Iceland UPDATE: Iceland Post has advised that it has suspended signature on delivery for inbound items as of March 19, 2020. Delivery will be conducted via methods that limit direct contact.

Slovakia UPDATE: Slovenska Pošta has advised that special processes have been put in place for postal items subject to delivery, specifically as follows:

Slovenská pošta has suspended the collection of a signature on delivery for inbound registered letter-post items. These are now placed in the addressee’s mailbox with no personal contact with the addressee, and the details are recorded in delivery books.
Items that do not fit in the mailbox, or those with an unsuccessful delivery attempt, will be stored at the delivery post office for an extended period (32 days in total). A notification, including instructions, will be placed in the mailbox. The same applies to ordinary mail, including small packages;
Inbound registered letter-post items with value-added services, such as delivery in person, written proof of delivery, the cash-on-delivery service or other additional payments etc. In such cases, deliveries have been suspended, and only a notification that the item is available at the post office will be provided (physical notification in the mailbox, or electronic notification by e-mail or SMS).
Where a customer is in compulsory quarantine or has been diagnosed with COVID-19, their items will be deposited at the delivery post office for the extended storage period, and customers in quarantine will be able to wait until the quarantine is lifted.
Parcels that would ordinarily require the addressee’s signature are still delivered to the door, but extra steps are taken to minimize interaction.
Furthermore, as of April 1, 2020, Slovenská pošta is able to send mail (letter-post, parcel-post and EMS items) only to countries within the European Union (with the exception of Cyprus, Greece, Ireland, Malta and Spain), and to Belarus, Canada, Serbia, Switzerland, Ukraine, the United Kingdom and the United States of America. Slovenská pošta will continue to accept letter-post and parcel-post items sent to destinations for which transport capacity is available.

International Mail Service Disruptions Due to COVID-19

The US Postal Service™ received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for affected countries at any Post Office® or postal facility location, effective April 3, 2020, until further notice.

Customers are asked to refrain from entering items addressed to any of the below countries into the USPS system effective immediately:

Cayman Islands
Chad
Ecuador
French Polynesia
Honduras
India
Kuwait
Libya
Madagascar
Maldives
Mongolia
New Caledonia
Panama
Peru
Samoa
Saudi Arabia
South Africa
Bolivia
Sri Lanka
Zimbabwe

For already deposited items, other than GXG, Postal Service employees must endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

Please visit the USPS International Service Alerts page for the most up to date information https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

On March 25, 2020, the Department of Defense notified the US Postal Service™ that effective March 25, 2020 through April 15, 2020 military mail will be temporarily suspend to the following ZIP codes, due to the loss of transportation to/from Norway:

City State ZIP Code

FPO AE 09204

FPO AE 09216

APO AE 09706

Additionally, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Cayman Islands UPDATE: the Cayman Islands Postal Service has advised that it is now required to suspend all postal operations, owing to measures taken to reduce the spread of the COVID-19 pandemic. From March 25, 2020 to April 6, 2020, the Cayman Islands Postal Service is closing all operations to comply with a government direction that all but essential workers remain at home during this period.

Chad: Société Tchadienne des Postes et de l’Epargne (STPE) has advised that the government of Chad has decided to close its land borders and suspend all flights, except for cargo, from March 19, 2020 until further notice. Consequently, STPE is no longer able to send postal items to other designated operators or receive postal items from them.

Madagascar: Paositra Malagasy has advised that the Government of Madagascar has declared a state of sanitary emergency for a period of 15 days, with effect from March 21, 2020. These measures are having a severe impact on postal operations. Until further notice, post offices will be operating a minimum service and the delivery of mail (letter-post, parcel-post and EMS items) is suspended. Consequently, Paositra Malagasy is no longer able to guarantee quality of service for all categories of inbound and outbound mail (letter-post, parcel-post and EMS items).

Samoa: Samoa Post has advised that the Government of Samoa has declared a state of emergency, with effect from Saturday, March 21, 2020. Samoa has therefore closed its borders and suspended all flights in and out of the country. Samoa Post will be closed from Thursday, March 26, 2020 until further notice; no inbound or outbound mail will be processed during this period.

South Africa: South African Post Office Ltd., has advised that the government has taken a number of steps aimed at reducing social contacts and physical movements to a minimum. In addition, because of the suspension of many flights, exchanges of both inbound and outbound mails are currently blocked. All post offices nationwide will be closed while the country is on lockdown, and all mail classes will be delayed. South African Post Office therefore requests that delivery standards be suspended in this force majeure situation. At present, normal services are due to resume as of April 17, 2020.

The US Postal Service will continue to accept and process mail destined for the aforementioned countries. This mail will be held within our network and will be delivered once mail service is restored.

The following countries have announced service disruptions:

France UPDATE: La Poste has advised that all its offices of exchange (international processing centers) will be subject to an exceptional closure, as follows:

On Wednesday, March 25, 2020;
From Saturday, March 28, to Monday, March 30, 2020.

The delivery of EMS items will be maintained, but may be subject to delays.

Indonesia: Pos Indonesia has advised that operations, for all outbound and inbound mail (letter post, parcel post and EMS) are being disrupted. Delivery standards cannot be guaranteed; addressee signature on delivery of inbound items has been suspended, and a situation of force majeure has been declared from March 23, 2020 until the situation returns to normal. Pos Indonesia remains committed to keeping its services running as far as the steps being taken in the national interest to protect citizens allow.

United Arab Emirates: Emirates Post has advised that a state of alert has been declared, at least until April 2, 2020. Emirates Post is required to take strict ad hoc measures aimed at minimizing human contact, during both sorting and delivery. These are likely to have an impact on operations and, consequently, on quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS). For this reason, service delivery standards cannot currently be guaranteed. While airports remain open, passenger flights to and from the UAE have been suspended. The delivery of international mail will be subject to potential delays until the situation returns to normal. As a result, Emirates Post is unable to offer various services at the moment. The provisions set out above will remain in effect until further notice.

On March 23, 2020, the US Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Mauritania: MAURIPOST has advised that the Mauritanian government has taken the decision to close its air borders effective March 18, 2020 until further notice. As a result, MAURIPOST is no longer able to send or receive mail items to or from other countries.

Portugal: CTT Correios de Portugal has advised that given the diminishing number of flights and reduced capacity, CTT Correios de Portugal is temporarily unable to send outbound international letter-post, parcel-post and EMS items to many destinations outside of Europe, as well as to some European destinations. [See below regarding international items sent from the U.S. to Portugal.]

Sri Lanka: Department of Posts has advised that the Sri Lankan Government has declared a “work from home” period until March 27, 2020 subject to further extension if necessary. The Department of Posts is therefore suspending the processing and delivery of all international inbound and outbound letter-post, parcel-post and EMS items until sufficient transport and workforce capacity is available.

The following countries have announced service disruptions:

Bermuda: Bermuda Post Office has advised that all public transportation, including flights into Bermuda, have been suspended effective March 20, 2020. These measures are having a direct impact on postal operations and service quality. Customers should expect delivery delays.

Brazil: Correios has advised the Brazilian Government has introduced a series of measures to minimize the spread of the coronavirus (COVID-19). There may be a severe impact on service quality for international inbound and outbound services. Correios can no longer guarantee the service delivery standards (including delivery times and other quality parameters). Additionally, until further notice, letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed for at the moment of handover to the recipient.

Canada UPDATE!: Canada Post confirms that that the surface/air network between USPS and Canada Post is operating smoothly. While processing of domestic and inbound mail from USPS will continue as normal, there may be some delays on certain inbound mail items from USPS due to limited air network capacity. Given the potential for service delays for our customers, Canada Post is treating this situation as a case of force majeure, customers should expect delivery delays.

Colombia: Servicios Postales Nacionales S.A. 4-72 has advised that customer should expect delivery delays owning to road and border closures and the suspension of airline services affecting logistics operations at the national and international level. Additionally, preventive measures have also been taken to protect administrative and operational personnel.

Greece: Hellenic Post (ELTA) has advised that, owing to the lack of transport capacity following numerous international flight cancellations resulting from measures to limit the transmission of COVID-19, it is currently unable to transport mail to many countries. Effective March, 20 2020, Hellenic Post will only be able to send – with delays expected due to limited capacity – letter-post and parcel-post items destined to:

Europe (EU and non-EU countries), except Bosnia and Herzegovina, Croatia, Cyprus, Serbia, and Slovenia.
Argentina, Australia, Bahrain, Bangladesh, Brazil, Canada, Georgia, Hong Kong, India, Indonesia, Iran, Japan, Mexico, Morocco, New Zealand, Pakistan, Qatar, Singapore, South Africa, South Korea, Thailand, Turkey, United Arab Emirates, United States of America, and Venezuela.

The above list is subject to change on a daily basis. A situation of force majeure is declared and the acceptance of letter-post and parcel-post items destined to all other countries is suspended with immediate effect, until sufficient transport capacity becomes available.

Guyana: Guyana Post Office Corporation has advised that it received a Government directive on March 18, 2020, stating that staff must work on a rotation basis. This will directly affect all postal operations. Furthermore, all entry ports into Guyana have been closed for 14 days. Therefore, delays are to be expected in the handling and delivery of all letter-post, parcel-post and EMS items.

Panama: Correos de Panamá has advised that all incoming and outgoing international flights to and from Panama have been suspended effective March 19, 2020. As a result, airlines have cancelled mail transportation until further notice. In view of this situation, transportation services for all categories of mail item (letter post, parcel post and EMS) are suspended until further notice. The postal network, national and international operations centers and national post offices will, however, remain open, but with a reduced workforce and modified working hours. A situation of force majeure clause for quality of service and quality of remunerations for all categories of mail item (letter post, parcel post and EMS) is invoked until further notice.

Portugal: CTT Correios de Portugal has advised that International and domestic operations will continue to operate normally as far as possible. However, several measures have been implemented to ensure the safety of both customers and staff, including the following:

Post offices will remain open in general (closing over lunchtime);
For domestic and inbound international items that would normally require a signature, the postwoman or postman will sign for delivery in place of the customer (as already stated in EmIS 115);
CTT Correios de Portugal is no longer able to guarantee delivery times, observe the standard rules for signature on delivery, or make tracking data available for all shipments.
Given the diminishing number of flights and reduced capacity, Correios de Portugal is also temporarily unable to send letter-post, parcel-post and EMS items to many destinations outside of Europe, as well as to some European destinations.

Thailand: Thailand Post confirms that processing of international inbound items is still proceeding as usual. However, in compliance with the strict ad hoc measures taken by the government, delays may be expected for all types of inbound mail (letter-post, parcel-post and EMS). Signature on delivery for international services that would ordinarily require the recipient’s signature is still provided wherever possible. In cases where the recipients refuse to sign, the mail carrier will sign on the recipient’s behalf. The processing of outbound mail to all countries affected by the spread of novel coronavirus is also expected to be subject to delays.

Tonga: Tonga Post Ltd., has advised that that the Government of Tonga has declared a state of emergency for one month effective March 20, 2020, (period subject to extension). Restrictions will be in place in the coming days that will have an impact on postal operations and quality of service for all types of inbound and outbound mail. The measures will have repercussions on Tonga Post’s ability to keep its sorting and delivery operations running. For this reason, service delivery standards cannot be guaranteed.

Uruguay: Correo Uruguayo, wishes to inform the designated operators of other UPU member countries of the following measures to minimize the spread of the coronavirus:

Staff numbers in postal facilities are being reduced as far as possible, and teleworking introduced where feasible;
Direct physical contacts are being minimized, and appropriate hygienic measures introduced;
Post offices with large numbers of customers are being kept closed, with special collection points set up directly with customers.

The above steps, along with the suspension and reduction of international flights and connections, will impact inbound and outbound postal operations and delivery. Customers should expect delivery delays.

International Mail Service Disruptions Due to COVID-19

On March 19, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended certain mail services:

Bulgaria: Bulgarian Posts plc has advised that it is currently not able to send letter-post, parcel-post or EMS items to many countries inside and outside the European Union, with the list changing on a daily basis. For this reason, Bulgarian Posts has ceased to accept any outbound EMS items destined to international locations. The company will continue to accept letter-post and parcel-post items sent to destinations for which transport capacity is still available. Customers should expect delays for all inbound and outbound mail until further notice.

Cyprus: Cyprus Post has advised that effective Saturday, March 21, 2020; all commercial flights to Cyprus are suspended for 14 days. Cyprus Post is therefore suspending all outgoing dispatches to international destinations. [Note: see below regarding change for mail destined to Cyprus.]

Morocco: Poste Maroc has advised that following the suspension of international commercial air traffic, it is suspending outbound letter-post, parcel-post and EMS items to international destinations until normal flight operations resume. [Note: see below regarding change for mail destined to Morocco.]

The following countries have announced service disruptions:

Austria: Österreichische Post AG has advised that it is currently unable to send letters and parcels to a constantly increasing number of countries both within and outside of the European Union due to the suspension of flights from Austria. Therefore, Österreichische Post AG has stopped accepting letter-post and parcel-post items for those destinations to where transportation is unavailable. Delivery standards and times can no longer be guaranteed until the situation has returned to normal. Additionally, all items that require the addressee’s signature are now deposited in the addressee’s mailbox or in a secure location on their premises, with signature by the mail carrier on their portable device. In cases where items are delivered to the recipient in person, the mail carrier will likewise sign on the recipient’s behalf.

Belgium: bpost has advised that operations will continue to operate normally as far as possible. However, several measures have been implemented to ensure the safety of both customers and staff, including the following:

Post offices will remain open in general, but will be closed on Saturdays;
For domestic and inbound international items that would normally require a signature, the mail carrier will sign for delivery in place of the customer (but in the customer’s presence);
bpost is no longer able to guarantee delivery times, standard rules for signature on delivery, or availability of tracking data for shipments.

Furthermore, in common with many other postal operators, given the diminishing number of flights and reduced capacity, bpost is temporarily unable to send outbound international mail and parcels (letter post, parcel post and EMS) to destinations outside Europe

Cyprus: Cyprus Post has advised that effective Saturday, March 21, 2020; all commercial flights to Cyprus are suspended for 14 days. Therefore, until further notice, all letter-post, parcel-post and EMS items destined to Cyprus will be sent by alternative transportation (e.g. surface). Customers should expect delivery delays.

Djibouti: La Poste has advised that Djibouti has suspended all international flights arriving in and departing from Djibouti, with the exception of cargo flights, until further notice. Therefore, delays are expected in the handling and delivery of letter-post, parcel-post and EMS items, until sufficient transport capacity becomes available.

Finland: Posti and Åland Post have advised that owing to a lack of transport capacity, they are currently unable to transport outbound letter-post, parcel-post and EMS items to many international destinations. Effective March 18, 2020, Posti and Åland Post will only be able to transport letter-post, parcel-post and EMS items destined for the countries listed below, with delays to be expected owing to limited capacity:

All EU countries, with the exception of Cyprus, Greece, Ireland, Malta, Slovakia and Spain;
Australia, Canada, China (People’s Rep.), Israel, Japan, Norway, Russian Federation, Serbia, Switzerland, United Kingdom and United States of America.

France: La Poste has advised that the French Government has reinforced the measures in place to limit the spread of COVID-19. La Poste’s network and national and international operational centres remain open and continue to operate. However, given the reduced workforce, La Poste can no longer guarantee delivery lead times, the collection of signatures on delivery, delivery to the addressee in person, tracking of items (scanning and shipment lead times), the processing of items for reimbursement, and insured items. This concerns in particular registered letters, tracked small packets with signature, parcels and EMS items. Additionally, numerous post offices are closed, and the opening hours of those remaining open have been reduced.

Georgia: Georgian Post has advised that the Government of Georgia has taken measures to reduce the spread of COVID-19. As these measures include the self-quarantine of staff, significant delays are to be expected in the delivery of all inbound letter-post, parcel-post and EMS items. Severe delays are also to be expected for outbound mail to all destinations, as a result of flight suspensions. Indirect delivery methods will be implemented temporarily for letter-post, parcel-post and EMS items that would ordinarily require the addressee’s signature. Consequently, it will not be mandatory for Georgian Post to collect and provide written proof of delivery.

Liechtenstein: Liechtensteinische Post has advised that all letter-post, parcel-post and EMS items requiring a signature upon delivery are no longer being signed when handed over to the addressee. For such items, the mail carrier will leave a note in the signature field of the handheld device. This temporary measure will apply until further notice.

Mauritius: Mauritius Post has advised that all post offices are closed until 2 April 2020. As a result, severe delays are to be expected in the processing, transport and delivery of both inbound and outbound letter-post, parcel-post and EMS items due to the suspension of postal services and various flight cancellations. Moreover, signature on delivery will no longer be required at the time delivery is made. Instead, the mail carrier will ask the recipient’s name and will record it on the delivery receipt.

Mexico: Correos de México has advised that, owing to the cancellation of international flights it is facing significant disruption to its operations. Until further notice, only services to Canada and the United States of America will be maintained. Customers should expect delivery delays.

Morocco: Poste Maroc has advised that incoming mail has been processed and delivered as normal. However, delivery services may suffer certain delays, because of limited staff in processing and delivery centers. Postal parcels, EMS items and registered mail are being delivered without the addressee’s signature being requested. For such items, the mail carrier will the addressee for their identity card number and record it. This exceptional March 17, 2020, and will remain in effect until further notice.

New Caledonia: OPT–NC has advised that owing to the reduction in the number of flights offered by partner airlines, and new measures to protect against the spread of COVID-19, the shipment of inbound and outbound letter-post, parcel-post and EMS items is currently limited to mainland France only. OPT–NC is ceasing to accept any mail originating from other Union member countries with immediate effect. For all letter-post, parcel-post and EMS items requiring a signature on delivery, the addressee’s signature will be replaced by that of the mail carrier or OPT–NC agent. Customers should expect delivery delays.

North Macedonia: Post of North Macedonia has advised that the government has officially declared a state of emergency for 30 days from March 19, 2020, (period subject to extension). Skopje Airport is closed to all international flights until further notice. Exchanges of mail with the designated operators of neighbouring countries are being organized where possible. This situation will have a major impact on operations, and quality of service for all types of inbound and outbound letter-post, parcel-post and EMS items. This is expected to remain the case until the end of the pandemic.

Poland: Poczta Polska has advised that until further notice delivery delays are should be expected for all types of inbound and outbound EMS, parcel-post and letter-post items. Additionally, Poczta Polska has stopped accepting outbound international mail until further notice, with the exception of mail destined to: Australia, Belarus, Belgium, Czech Republic, Canada, Denmark, Germany, Ireland, Latvia, Lithuania, Mexico, Netherlands, Portugal, Slovakia, Spain, Ukraine, United Kingdom and United States of America.

Switzerland: Swiss Post Ltd has advised that owing to the cancellation of most international flights it is currently unable to send letter-post, parcel-post and EMS items to any countries outside the European Union, with the exception of: Brazil, Canada, New Zealand, Norway, the Russian Federation, the United Kingdom and the United States of America. Delays are also to be expected for postal items destined for the member countries listed above.

Vietnam: VNPost has advised that delivery of letter-post, parcel-post and EMS items to the following locations may be delayed:

Ha Noi (100000–159999) Hai Phong (180000–189999) Quang Ninh (200000–209999)

Soc Trang (950000–959999) Hung Yen (160000–169999) Quang Binh (510000–519999)

Quang Nam (560000–569999) Da Nang (550000–559999) Hau Giang (910000–919999)

Binh Dinh (590000–599999) Bac Giang (230000–239999) Hue (530000–539999)

Thai Nguyen (250000–259999) Ninh Thuan (660000–669999) Kien Giang (920000–929999)

Quang Tri (520000–529999) Ha Tinh (480000–489999) Nghe An (460000–479999)

Ninh Binh (430000–439999) Ho Chi Minh (700000–769999) Thanh Hoa (440000–459999)

On March 19, 2020, the Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following country has announced that operations have returned to normal:

⋅ Hong Kong

The following countries have suspended some or all mail services:

Ecuador: Empresa Pública Correos del Ecuador CDE E.P has advised that all postal services in Ecuador are suspended until further notice.

Myanmar (Burma): Myanmar Post has advised that effective until April 30, 2020, it has suspended outbound mail services to international destinations owning to the suspension of all passenger flights from and to Yangon International Airport. [See below for information regarding mail destined to Myanmar (Burma).]

The following countries have announced service disruptions:

Armenia: Haypost CJSC, has advised that, owing to the suspension of flights, it expects serious delays in processing of inbound and outbound letter-post, parcel post and EMS items until further notice. For all items requiring signature on delivery, the addressee’s signature may be replaced in the signature field by the mail carrier’s signature and the delivery code.

Canada: Canada Post has advised that it is experiencing significant disruption to its daily operations owing to the temporary closure of many institutions, airlines and transportation providers. Customers should expect delays for all letter-post, parcel-post and EMS items. Additionally, Canada Post will no longer request a signature for any deliveries. Instead, mail carriers will apply “safe drop” procedures whenever it is possible to do so. If such procedures are not possible, the mail carrier will leave a delivery notice card indicating the retail location from which the item can be collected. A delivery notice card will be left for the addressee for all registered items and items requiring the payment of duties and taxes.

Croatia: Croatian Post has advised that a special process for postal items subject to signature upon delivery has been introduced. For registered, insured, and EMS items that would normally require a signature, the item will be placed in the addressee’s mailbox or deposited at the front door of their home. In the signature field, the mail carrier will enter “C-19” to indicate that the item has been delivered without the recipient’s signature. Additionally, customer should expect delays in the delivery of all mail items.

Ireland: An Post, has advised that it has suspended signature on delivery for inbound items. Delivery will be conducted via methods that limit direct contact, with immediate effect.

Israel: Israel Postal Company announced that it has suspended signature on delivery for inbound items. For all letter-post, parcel-post and EMS items that would normally require a signature, no signature will be required and the item will be left at the door, after being scanned and photographed to ensure that delivery has been made. If possible, the name of the addressee shall be recorded.

Malaysia: Pos Malaysia has advised that owing to suspension of services, cancellation of flights, shutdown of airports and implementation of other preventative measures, all inbound and outbound letter-post, parcel-post and EMS items are expected to be severely delayed.

For mail destined to Malaysia, items will be handled as follows:

⋅ Items requiring signature on delivery will no longer be signed at the time of delivery. Instead, the mail carrier will ask for the recipient’s name and will enter this information in the signature field of the handheld device or delivery manifest.

⋅ For delivery of items to a mail room, the addressee will receive a text message or telephone call.

⋅ Deliveries to premises or areas needing to be closed down due to COVID-19 are suspended.

Malta: MaltaPost has advised that all letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed at the time of delivery. For these items, the mail carrier will ask for the recipient’s name and ID number, and this information will be entered by the mail carrier in the signature field on the registration barcode sticker. This temporary measure will be effective until further notice.

Myanmar (Burma): Myanmar Post has advised that domestic operations, including mail delivery, are still functioning under adapted conditions. Customers may continue to mail items destined to Myanmar, however, delivery delays should be expected.

Norway UPDATE!: Posten Norge AS has advised that it is unable to send mail to all countries outside the European Union except for the following: Australia, Brazil, Canada, Hong Kong, Iceland, Israel, Japan, South Korea, Liechtenstein, New Zealand, the Philippines, Singapore, Switzerland, Thailand, Turkey, the United Arab Emirates and the United Kingdom. [Note: the previous notice from Norway was specific to letter-post items; the policy has been expanded to include parcel-post and EMS items.]

Serbia: Public Enterprise Post of Serbia has advised that it has made organizational changes regarding the acceptance, processing and delivery of all inbound and outbound letter-post, parcel post and EMS items and customers should expect delivery delays until further notice.

Singapore: Singapore Post has advised that signature on delivery will be suspended for all letter-post, parcel-post and EMS items, effective immediately. All mailbox-sized items (including registered, tracked, parcel and EMS items) will be deposited in mailboxes. For items larger than mailbox-size, delivery will be made to parcel locker stations, post offices or collection points (in descending order of priority) for collection by the addressee. Mailers are encouraged to include the addressee’s mobile number on all items, if possible, to expedite the above process. For items for which no mobile number has been provided, delayed delivery is to be expected. Singapore Post will not provide written proof of delivery. Delivery will be deemed to have occurred when collection is confirmed at the designated collection points. These temporary measures will be effective until further notice.

Slovenia UPDATE!: Slovenia, Pošta Slovenije, has advised that it is suspending signature on delivery for items destined to Slovenia. Additionally, in order to avoid human contact, Pošta Slovenije will deliver items using alternative delivery methods where possible. This includes delivery to agreed locations, such as P.O. boxes, mailboxes, parcel lockers. These measures will remain in place until further notice.

Suriname: Suriname Postal Corporation (SURPOST) has advised that the government has suspended international flights until further notice. Official ferry connections with French Guiana (on the eastern border) and Guyana (to the west) have also been discontinued. Therefore, SURPOST has significantly reduce the workforce deployed in the logistics chain, with regard to both sorting and delivery and customers should expect delivery delays.

Turkey: Turkish PTT Corporation has advised that a period of leave has been declared for certain parts of its workforce, especially those in high-risk categories. This is expected to have a major impact on operations and customers should expect delivery delays.

United Kingdom: Royal Mail Group has advised that they will make changes for all letter-post, parcel-post and EMS items requiring signature on delivery. Effective March 13, 2020, items requiring a signature on delivery will not always be signed for by the recipient. Instead, if the recipient is unable to sign for the item but has duly received it, a code (XP1) will be entered into the handheld device, and this will constitute evidence of receipt. Additionally, Royal Mail Group has advised that customers should expect delivery delays for all types of mail.

International Mail Service Disruptions Due to COVID-19

On March 18, 2020, the US Postal Service™ received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended some or all mail services:

Cayman Islands: Cayman Islands Postal Service has advised that the government has suspended all international flights. Therefore, the processing of all letter-post, parcel-post and EMS items will be suspended from March 20, 2020, through April 12, 2020.

French Polynesia: OPT PF – FARE RATA has advised that it is currently unable to accept letter-post, parcel-post or EMS items until March 31, 2020.

Lebanon: LibanPost has advised that all passenger flights to and from Beirut–Rafic Hariri International Airport have been suspended until March 29, 2020. Owing to this situation, LibanPost will be unable to offer outbound mail services (letter-post, parcel-post and EMS items) to international destinations.

Maldives: Maldives Post has advised that it is suspending the processing of all inbound and outbound letter-post, parcel-post and EMS items until March 28, 2020.

Mongolia: Mongol Post, has advised that all international flights to and from Ulaanbaatar are suspended until March 30, 2020, or later. Mongol Post is temporarily closing its international mail center until April 1, 2020.

Tunisia: La Poste Tunisienne has advised that all international flights in and out of Tunisia have been suspended. Therefore, the processing of all letter-post, parcel-post and Express Mail Service (EMS) items will be suspended until sufficient transport capacity becomes available.

Additionally, the following countries have announced service disruptions:

Chile: CorreosChile has advised that the following service changes are in affect for letter-post, parcel-post and EMS items:

Owing to a lack of international air transport capacity, international outbound mail has been suspended to all countries except Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay and Uruguay;
International inbound mail addressed to Easter Island will no longer be accepted;
There will be delays in the processing and delivery of international inbound mail;
Signature on delivery for international inbound mail will be suspended and replaced by delivery methods that limit direct physical contact.

Germany: Deutsche Post has announced changes for all letter-post, parcel-post and EMS items requiring signature on delivery. Beginning March 13, 2020, items that would ordinarily require the addressee’s signature can now be deposited in the addressee’s mailbox or in a secure location on their premises, with signature by the mail carrier on their portable device. In cases where items are delivered to the recipient in person, the mail carrier will likewise sign on the recipient’s behalf.

Honduras: Empresa de Correos de Honduras (Honducor) has advised that the entire territory of Honduras is under quarantine until at least March 21, 2020, or later. As a result, Honducor significantly reduced its workforce across the logistics chain the distribution of international mail will be subject to major delays until the situation returns to normal.

Jamaica: Jamaica Post has advised that from March 18, 2020, through March 24, 2020, Jamaica Post will be implementing a restructured operations program and will be unable to guarantee delivery standards for letter-post, parcel-post and EMS items, owing to adjusted operating hours of post offices and postal agencies. Customers should expect delays.

Philippines: Philippine Postal Corporation has advised that an enhanced community quarantine has been imposed in Metropolitan Manila and rest of Luzon island and several areas on Visayas and Mindanao islands, effective through April 12, 2020. Philippine Postal Corporation it will operate as follows during the community quarantine:

International mail processing centers will maintain a skeleton staff, in order to accept incoming mail until the total lockdown of international air and sea transport on March 20, 2020.
All post offices in areas placed under quarantine are closed.

Romania: Poșta Română has advised that new travel restrictions have led to massive cancellations of international flights. Owing to the suspension of air services to a number of international destinations, Poșta Română‎ is facing difficulties sending international postal items, and delays are to be expected for all types of inbound and outbound letter-post, parcel-post and EMS items.

Additional International Mail Service Disruptions Due to COVID-19

On March 17, 2020, the Postal Service™ received notifications from various global postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

The following countries have suspended some or all mail services:

Kuwait: Kuwait Postal Sector has suspended all inbound and outbound mail (letter-post, parcel-post and Express Mail Service (EMS) items) until further notice.

Moldova: Posta Moldovei has suspended all inbound and outbound mail (letter-post, parcel-post and EMS items) until further notice.

Norway: Posten Norge AS has advised that it is unable to send letter mail to all countries outside the European Union except for the following: Arab Emirates, Australia, Brazil, Canada, Hong Kong, Great Britain, Iceland, Israel, Japan, South Korea, Liechtenstein, New Zealand, Philippines, Singapore, Switzerland, Thailand and Turkey.

Peru: Servicios Postales del Perú – SERPOST S.A, has suspended all delivery of domestic and international mail for 15 days, and Jorge Chavez International Airport has been closed. Therefore, postal services in Peru are suspended until March 30, 2020.

As a convenience for its customers, the US Postal Service will continue to accept and process mail destined for the aforementioned countries. This mail will be held within the US Postal Service network and will be delivered once mail service is restored.

Additionally, the following countries have announced service disruptions:

Estonia: Estonian Post has advised that it has suspended signature on delivery for inbound items. Where possible, items will be delivered to mailboxes; otherwise, they will be delivered in person, but without signature. The courier will enter the recipient’s name in the handheld device, but in place of the signature, there will be the indication “Courier”. This temporary measure will last until further notice.

Latvia: Latvijas Pasts has advised that the processing of all inbound and outbound international mail conveyed via passenger air transport has been suspended until further notice. Latvijas Pasts will strive to find alternative means to convey its outbound mail by truck or cargo air transport. However, there may be significant delays in the meantime. For preventive purposes, shipments are stored in a warehouse for 72 hours prior to transport. Customers should expect delays.

Luxemburg: Post Luxembourg has advised that delivery will be conducted via methods that restrict direct contact. For all letter-post, parcel-post and EMS items requiring signature on delivery, the addressee’s signature will be replaced by the mail carrier’s signature, together with the delivery code, in the signature field.

New Zealand: New Zealand Post has announced changes for all letter-post, parcel-post and EMS items requiring signature on delivery. Effective immediately, the mail carrier will ask for the recipient’s name (to record proof of delivery), and leave the item on the doorstep. The person receiving the item will not sign for the delivery directly. If no one comes to the door and there is no Parcel Leave service in place, the carrier will leave a card with details of the delivery, and return the item to the Post Office. This temporary measure will remain in effect until further notice.

Panama: Correos de Panama has advised that it is currently unable to send outgoing mail (letter-post, parcel-post or EMS items) to the following destinations: Africa, Asia, Europe and Oceania; Certain Latin American countries (Argentina, Aruba, Ecuador, Haiti, Honduras, Peru, Suriname and Venezuela, Bolivia).

Additionally, delays are expected in the delivery of all inbound items to addressees in Panama.

Portugal: CTT Correios de Portugal has announced changes for letter-post, parcel-post and EMS items requiring signature on delivery. Effective immediately, the mail carrier will ask the recipient for their given name and family name, and will enter this information, followed by “CV19”, in the signature field on the handheld device. This temporary measure will remain in effect until further notice.

Slovenia: Pošta Slovenije has advised that significant delays are to be expected for all inbound and outbound letter post, parcel post and EMS items until the end of the epidemic. Furthermore, should the situation worsen, it will be forced to temporarily suspend the acceptance of mail for destinations outside Slovenia to which transport is not available.

Spain: Correos y Telégrafos has advised that many airlines have cancelled their flights to Madrid. As a result, the distribution of international mail will be subject to major delays until the situation returns to normal.

On March 16, 2020, the US Postal Service received notifications from various global postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).

Australia: Australia Post has advised that written proof of delivery is suspended, until further notice, for inbound items.

Austria: Austrian Post has advised that significant delays are to be expected in the delivery of all inbound mail until April 14, or until regulatory measures are lifted. As a result, customers should expect delivery delays for all letters and parcels.

Cyprus: Cyprus Post has advised that significant delays are to be expected in the delivery of all inbound letter-post, parcel-post and Express Mail Service (EMS) items. Postal items that would ordinarily require written proof of delivery may, with the addressee’s consent, be deposited in the addressee’s mailbox or in a secure location on the addressee’s premises, with signature by the mail carrier.

El Salvador: Correos de El Salvador has advised that it will need to reduce its workforce across the logistics chain. As a result, customers should expect delivery delays for all letter-post, parcel-post and EMS items.

Lithuania: Lithuania Post, has advised that all letter-post, parcel-post and EMS items requiring signature on delivery will be delivered to customers indirectly. Consequently, it will not be mandatory for mail carriers to collect and provide written proof of delivery.

Netherlands: PostNL has advised that all letter-post, parcel-post and EMS items requiring signature on delivery will no longer be signed at the time of delivery. For these items, the mail carrier will ask the recipient for the last three digits of the recipient’s ID reference number, and this information will be entered by the carrier in the signature field on their handheld device. This temporary measure will be effective until further notice.

Saudi Arabia: Saudi Post has advised that all letter-post, parcel-post and EMS items requiring signature on delivery will be delivered to customers indirectly. The mandatory written proof of delivery will be suspended and instead delivery will be based on a code sent to the addressee’s mobile phone.

The service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

Update: International Mail Disruptions and Resumptions

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