Frequently Asked Questions

Hiring a logistics consultant can help your business:

• Reduce transportation and shipping costs
• Identify billing errors and recover overcharges
• Negotiate better rates with carriers like FedEx and UPS
• Improve supply chain efficiency and routing strategies
• Increase profit margins without disrupting operations

We work with any company that ships, regardless of industry. If your business ships products—whether small parcel, LTL, FTL, or international freight—our logistics consulting services can help you reduce costs, optimize operations, and gain visibility into your shipping strategy.

Our clients range from:

• E-commerce and DTC brands looking to scale efficiently
• Retailers and wholesalers managing large shipment volumes
• Manufacturers with complex freight requirements
• Distributors and suppliers needing smarter logistics cost controls
• Healthcare, pharma, and biotech where compliance and precision matter
• Food, beverage, and CPG — including cold chain and last-mile strategies
• Private equity firms overseeing portfolio-wide transportation spend

We also partner with:

• Procurement and sourcing consultants looking to enhance client value
• 3PLs and freight brokers seeking to offer contract strategy support
• Revenue and brand growth consultants who want to protect margin on the backend
• Advisory groups and leadership networks looking for trusted logistics experts

No matter the industry or partner type, if logistics costs are being overlooked, ICC can help uncover and recover hidden savings.

Companies typically hire a logistics consultant when:

• Shipping costs are rising without a clear explanation
• They’re scaling quickly and need logistics support
• There’s a need to renegotiate carrier contracts
• They suspect overcharges or inefficiencies
• They want a third-party audit before a major operational change

At ICC Logistics, most of our services are performance-based. That means we only get paid when we help you save.

Logistics consulting focuses on optimizing your overall shipping strategy—like carrier selection, contract negotiation, and cost auditing. Freight forwarding is about the physical movement of goods and managing transport logistics. A consultant provides strategy; a forwarder executes shipments.

Our logistics consulting services include:

• Parcel and freight invoice audits
• Carrier rate negotiations
• Contract compliance audits
• Supply chain growth consulting
• International logistics and tariff analysis
• Carrier diversification strategies

Look for a firm with:

• Proven industry experience (50+ years at ICC Logistics)
• No conflict of interest (we’re not a broker or platform)
• Performance-based pricing
• Services tailored to your shipping profile
• Transparent, data-driven recommendations

Supply chain consulting focuses on broader strategy—like sourcing, production, inventory, and warehousing. Logistics consulting is a subset, focused on shipping, freight management, and transportation cost reduction.

By uncovering wasted spend, optimizing carrier mix, and renegotiating smarter contracts, logistics consulting gives companies the tools to reduce costs and improve speed, visibility, and customer satisfaction—without major infrastructure changes.

Generating cost efficiencies and effectively managing freight movements can be a nightmare to navigate. Carriers WILL charge variable rates from lane to lane and customer to customer. Our consultants have a wide range of experience in benchmarking and analyzing freight costs with all carrier types. We assist our clients in obtaining the BEST DEAL. Your company gains ALL of the benefits of our expertise and technology solutions at a fraction of the cost in-house operations would cost.

Any company large or small, national or international, in any type of industry will benefit from our services. Any company looking to ensure they pay the lowest possible transportation costs consistent with excellent transit times is a potential client.

ICC identifies profit leaks, and typically earns a percentage of the total savings. For most of ICC’s clients, our small parcel audit and carrier audit services are offered at “NO OUT OF POCKET COST.” Since the savings we achieve for our clients are far greater than the fees ICC collects from its clients, our service doesn’t cost — it pays!

YES! We offer a variety of service options to help you manage and reduce your freight expenses for both domestic and international shipping activity. We do not offer “cookie cutter” approaches; we modify our freight management consulting services to meet your company’s distinct needs.

Absolutely! It has been estimated that within the next few years, approximately 70% of all top companies will be outsourcing some portion of their logistics function. What are you waiting for?

Yes. Simply put. . .your savings are your profits!

The actual savings your company can expect to achieve will be outlined in our initial benchmark analysis. This dollar amount obviously varies with each company based on their distinct shipping characteristics and requirements, but we find the average savings range is up to 30%. And remember, these savings will immediately appear on your company’s bottom line…where they belong!

Our Parcel Carrier Audit Service eliminates duplicate billings, recovers fees for service guarantee failures, reduces internal processing fees and can provide comprehensive reports on your parcel shipping activity. Are you sure your company is paying the rates they negotiated with your parcel carrier? Are you sure? ICC has the comprehensive audit technology to GUARANTEE your company ONLY pays what they contracted for. Also, ICC’s analysts understand all the costs associated with small package shipments and we will help your company reduce those costs through our comprehensive Parcel Carrier Benchmarking and Optimization Services.

Many companies outsource portions of their internal functions to focus more energy on their core strengths. Everything from processing payroll to hiring employees is commonly outsourced. In most cases companies have found that they can achieve better service at lower costs compared to maintaining these functions in-house. They are not only able to reduce expenses, but also gain significant expertise in the specialized field. However, while transportation and logistics costs can represent as much as 20-30% of the cost of doing business, many companies admit they spend little or no time internally trying to reduce these expenses. Put our EXPERTS to work for you!

Because over 5% of freight invoices contain errors, that’s why! And unless you have those invoices audited you WILL be paying more than you should pay. You may even be paying for the same shipment more than once! You may be paying freight bills that don’t even belong to your company! You may be paying charges for services your company has not even received or agreed to pay! How do we know, because these are some of the errors we DO find! Information on Freight Bill Post Audits.