About Anthony Nuzio, Jr.

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Entries by Anthony Nuzio, Jr.

Can You Meet and Exceed Your Customer’s Delivery Expectations?

You’d better. Amazon can. According to figures by McKinsey.com, by March 2017, 60% of Amazon customers were on Prime. Those 80 million customers spend on average $1300.00 vs $700.00 from non-members annually. Almost every day Amazon is opening new fulfillment centers and are, as one would imagine, super high performing.  Items are picked, packed, and […]

Get the rates YOU deserve.

Why are you a holding on to those stale, outdated shipping contracts?  You know that quarterly meeting where you’re tossing around ideas on ways to cut costs, and someone points out your shipping numbers and says “WHAT THE HECK IS THIS AND WHY IS IT SO HIGH”? Then everyone looks around for someone to answer […]

The dangers of using acronyms… My two cents

This one is a heartfelt PLEASE DON’T from me. An acronym is simply defined as a word formed from the initial letters of a name or phrase. An example would include using the acronym “CRM” for a “Customer Relationship Management” tool, (usually used to manage customer interactions). Here’s what I hear when in a business setting while […]