ICC’s Vice President of Client Services Oliver Nodjoumi recently wrote an article on Guaranteed Service Refund Waivers, and it has now been published in the November 2015 issue of TransDigest on Page 9.

A PDF of the article can be accessed and downloaded here.

If you are interested, Oliver also discusses Guaranteed Service Refund Waivers in the context of a client case study on the following Podcast: https://icclogistics.com/podcast-six-how-icc-audited-a-clients-parcel-shipments-and-identified-hundreds-of-thousands-of-dollars-of-savings/.