Freight Audit Services
Maximize Savings and Reduce Transportation Spend with ICC’s Expert Freight Audit Solutions.
Don’t let hidden errors on your freight invoices drain your profits.
With over 50 years of unparalleled experience, ICC is the trusted leader in freight bill audit services, helping businesses like yours recover millions of dollars annually by meticulously identifying and securing refunds for overcharges.
Get a Free Freight Audit Checklist
Why Freight Audits Matter
Freight invoices are complex, error-prone, and costly to manage without oversight. Most shippers overpay without realizing it due to duplicate charges, freight invoice discrepancies, incorrect accessorials, or misapplied fuel surcharges.
ICC’s freight audit services are designed to detect these issues, recover overcharges, and ensure invoice accuracy across all shipment types: LTL, FTL, parcel, ocean, and air.
Our freight invoice audit process also supports both pre-payment freight audits and post-payment freight audits.
With over 50 years of experience and millions in client savings, our audits deliver cost recovery and strategic insights that improve logistics decision-making.
A Proven Freight Audit Process with Zero Disruption
ICC leverages a secure, tech-enabled audit workflow to analyze pre- and post-payment invoices. Our process ensures maximum accuracy, full transparency, and fast resolution.
Process Steps
Submit Freight Invoices
We securely collect pre- and post-payment invoices for analysis.
Invoice Review & Error Detection
Our freight auditors check every line item for issues, including duplicate payments, misapplied surcharges, incorrect classifications, and carrier rate verification errors.
Claim Filing & Recovery
We manage all disputes and claim submissions with carriers, helping clients with overpayment recovery.
Custom Reporting
Clients receive a detailed freight audit checklist and savings impact report.
Ongoing Monitoring & Benchmarking
We monitor freight expense management trends, identify freight contract compliance issues, and provide ongoing recommendations.
Our Technology & Process
ICC leverages an advanced auditing platform capable of processing EDI, API, and scanned document formats. Our system performs a rigorous multi-point check, including:
Automated anomaly detection
Duplicate invoice protection across formats
Root cause analysis and exception management
Carrier integration and service-level verification
The Hidden Costs in Your Freight Invoices
Most shippers aren’t aware of how much they’re losing due to billing mistakes. ICC’s freight audit solutions uncover errors that cost businesses thousands monthly:
Duplicate Payments
Our system features robust duplicate invoice protection across all formats.
Incorrect DIM or Classification Codes
We verify product dimensions and codes against carrier rules to eliminate inflated charges.
Misapplied Fuel Surcharges
Our system cross-checks applied fuel surcharges with current carrier tables.
Invalid Accessorial Charges
We verify every charge against your contract and industry benchmarks.
Rate Discrepancies vs. Contract
Our auditors ensure billed rates match your negotiated terms.
Missed Incentives and Discounts:
We identify where contract terms entitle you to savings and ensure they’re applied.
Our logistics consultants and audit experts also conduct root cause analysis to help prevent repeat issues and enable better freight cost control.
Why Choose ICC for Your Freight Invoice Audit?
For five decades, ICC Logistics has helped shippers unlock cost savings and gain control over transportation spend. Our team of shipping audit experts brings over 250 years of combined experience, ensuring unparalleled accuracy and compliance.
Here’s why businesses across industries trust ICC:
50+ years of freight auditing expertise across all freight modes
Our data warehouse contains over $9 billion in freight spend
95%+ success rate in claim resolution
+ Freight audits tailored for LTL, FTL, international, and parcel
+ Millions recovered annually for clients through line-item freight audit processes
+ Data-driven reporting to support transportation contract negotiations
+ No savings, no fee - performance-based pricing
Whether you ship a few hundred invoices a year or tens of thousands across global operations, ICC scales to meet your needs. We recover up to 30% in overcharges for our clients, and if we don’t find savings, you don’t pay.
Call us at (516) 822-1183 to get started.
Beyond the Audit: Strategic Insights That Drive Performance
Freight audits aren’t just about refunds, they’re about clarity, control, and continuous improvement. At ICC, we turn freight data into powerful business intelligence.
Our custom audit reports deliver:
Actionable Intelligence
Uncover trends in carrier performance, contract pricing, and freight spend to drive smarter decisions.
Benchmarking Tools
Compare your rates and surcharges against industry peers to inform contract negotiations.
Total Delivered Cost Analysis
Understand the full impact of freight costs across your supply chain.
Carrier Scorecards
Evaluate contract compliance and reliability to optimize mode and provider selection.
Strategic Process Change Recommendations
Identify root causes of invoice errors and implement system-wide improvements.
We go beyond invoice accuracy to help logistics teams transform operations, improving visibility, accountability, and long-term cost control.
Real Results: Freight Audit Case Studies
Don’t just take our word for it, see how ICC’s freight auditing expertise has delivered measurable impact for real clients.
Retail Industry
Identified $121,000 in billing errors over just 5 months of service for a national retail chain.
Food Distribution
Recovered more than $78,000 in overcharges through a post-payment audit of LTL freight invoices.
Industrial Manufacturer
Discovered duplicate billing across multiple carrier accounts, recovering $96,000 in erroneous charges within the first audit cycle.
Logistics 3PL Partner
Enabled $210,000 in savings through a multi-modal freight audit that identified repeated fuel surcharge errors and contract misalignments across LTL and FTL shipments.
ICC is an essential part of our business. They’ve helped us streamline our freight management process and driven expense out of our business. The ROI of working with ICC is immediate.
Freight Audit FAQs
What is a Freight Audit?
A freight audit ensures your carrier’s bills align with your pricing agreements, preventing overbilling and double charges. Our experienced auditors diligently assess your invoices, so you only pay for what you agreed to.
What is included in a full parcel audit?
A full parcel audit includes invoice analysis, shipping rate compliance checks, contract audits, fuel surcharge audits, service failure refund claims, and more. We analyze every shipment to ensure every charge matches your negotiated rates and that no money is left on the table.
What’s the difference between pre- and post-audit?
Pre-audit reviews charges before payment; post-audit reviews invoices that have already been paid. Parcel audit companies like ICC support both pre-payment freight audits and post-payment freight audits for full invoice coverage.
Do you handle international freight invoices?
Yes. We audit domestic and international shipments, including LTL, FTL, ocean, air, and parcel, and specialize in global freight audit and international freight audit services.
Can you integrate with our ERP/AP systems?
Absolutely. Our freight audit process supports seamless integration with EDI, API, and manual uploads for scalable, automated freight audit implementation.
Who manages disputes with carriers?
Our freight auditors handle all disputes, claim filing, and communication with carriers to ensure timely resolution and recover refunds.
How long does it take to see results?
Most clients receive their first savings report within 2–4 weeks of onboarding.
Contact Us
Ready to start saving? Contact ICC today and see how our freight bill auditing services can boost your bottom line.
